SALES EXECUTIVE

Position Overview

We are seeking a dynamic and results-driven Sales Executive to join our team and play a pivotal role in driving revenue growth while maintaining strong customer relationships. In this position, you will be responsible for selling a comprehensive range of our company’s products to assigned customers, ensuring market penetration, and providing valuable feedback on competitive activities within your designated area. The ideal candidate will be a proactive self-starter with a keen eye for detail, exceptional communication skills, and a proven track record in sales and customer relationship management.

Key Responsibilities

The Sales Executive will be tasked with the following core duties and responsibilities:

• Product Sales & Market Penetration: Drive the sale of the company’s products to assigned customers, identifying opportunities to expand market share and meet sales targets.
• Competitive Intelligence: Monitor and report on competitive activities within the assigned territory to inform strategic decision-making.
• Planogram Implementation: Ensure the proper execution of planograms to maintain optimal product visibility and merchandising standards in retail environments.
• Order Processing & Documentation: Issue special order requests as needed and prepare all necessary documentation for call cycles or business reviews prior to market visits.
• Invoice Management: Collect invoices in accordance with the company’s aging policy to ensure timely payments and financial compliance.
• New Customer Acquisition: Identify and report new customer opportunities within the assigned territory to the team leader for further action.
• Customer Relationship Management: Engage with all potential customers to maximize sales opportunities and foster long-term business relationships.
• Complaint Resolution: Address and escalate customer complaints to the sales team leader, ensuring prompt resolution and maintaining customer satisfaction.
• Order & Collection Presentation: Present customer orders to the team leader and manage daily collections for distributors or accountants as required.
• Product Returns & Approvals: Issue return forms for defective products, obtaining necessary approvals from superiors before processing returns.
• Issue Escalation: Report any unresolved problems or objections encountered in the field to the team leader for further investigation and resolution.
• Account Reconciliation: Conduct quarterly customer account reconciliations and obtain customer signatures or approvals to ensure accuracy and compliance.
• Inventory Management: Perform inventory checks during every visit, covering both warehouses and retail shelves to ensure stock accuracy and availability.

Qualifications & Competencies

To qualify for this role, candidates must meet the following educational and experiential requirements:

• Education: Minimum of a high school diploma or equivalent.
• Experience: A minimum of 1 to 2 years of relevant experience in a sales or customer-facing role within a similar industry.

The successful candidate will possess strong interpersonal skills, a customer-centric approach, and the ability to work independently while collaborating effectively with the sales team and leadership. Proficiency in Microsoft Office Suite and prior experience in retail or distribution environments are advantageous. If you are a motivated professional looking to advance your career in sales, we encourage you to apply and join our growing team.