Technical Support Engineer | Al-Futtaim Automotive - BYD | KSA

Technical Support Engineer

Join Al-Futtaim Automotive - BYD, a leading provider of premium vehicles and services, as our Technical Support Engineer in Saudi Arabia. We are part of the esteemed Al Futtaim Group, a diverse multinational corporation with a strong presence across the Middle East, Asia, and Africa.

In this role, you will be the first point of contact for our valued customers, providing technical assistance and support to ensure their vehicles remain in optimal condition. Your responsibilities will include:

• Diagnosing and troubleshooting vehicle issues remotely or on-site.
• Providing technical guidance and training to our service team.
• Collaborating with the manufacturer to stay updated on the latest technical developments and best practices.
• Maintaining accurate records of technical support activities.

To excel in this role, you should possess a strong technical background in automotive systems, excellent communication skills, and a customer-focused mindset. A valid driver's license and the ability to work flexible hours are also required.

If you are passionate about automotive technology, committed to delivering exceptional customer service, and eager to grow your career within a dynamic multinational organization, we invite you to apply for this exciting opportunity.