Senior Service Sales Engineer (Saudi Nationals)

Senior Service Sales Engineer (Saudi Nationals) – Carrier Saudi Arabia

Carrier, a global leader in high-technology heating, air-conditioning, and refrigeration solutions, is seeking a highly motivated and experienced Senior Service Sales Engineer to join our dynamic team in Saudi Arabia. This role is exclusively open to Saudi nationals and offers a unique opportunity to contribute to the growth and success of our industry-leading service division. As a key member of our sales and engineering team, you will play a pivotal role in driving service sales, fostering long-term client relationships, and ensuring the delivery of exceptional after-sales support across the Kingdom.

Key Responsibilities

The Senior Service Sales Engineer will be responsible for a wide range of critical functions, including:

• Service Sales Leadership: Develop and execute strategic sales plans to promote Carrier’s comprehensive service portfolio, including maintenance contracts, retrofits, upgrades, and emergency repair services, tailored to meet the evolving needs of our clients in Saudi Arabia’s commercial, industrial, and residential sectors.
• Client Engagement & Relationship Management: Act as the primary point of contact for key accounts, building and maintaining strong, trust-based relationships with facility managers, engineers, and decision-makers to identify opportunities for service engagement and upselling.
• Technical Consultation & Solution Design: Provide expert technical guidance to clients on service solutions, leveraging deep knowledge of HVAC/R systems to recommend optimal maintenance strategies, energy-efficient upgrades, and compliance with local regulations and international standards.
• Proposal Development & Presentation: Prepare detailed, data-driven service proposals, including cost-benefit analyses, ROI calculations, and customized service packages, to secure new contracts and renewals. Deliver compelling presentations to stakeholders at all levels of the organization.
• Collaboration with Internal Teams: Work closely with Carrier’s service delivery, engineering, and operations teams to ensure seamless execution of service agreements, timely response to client inquiries, and alignment with company objectives.
• Market & Competitive Intelligence: Monitor industry trends, competitor offerings, and regulatory changes in Saudi Arabia to identify market gaps, emerging opportunities, and strategic initiatives to enhance Carrier’s competitive positioning.
• Training & Knowledge Sharing: Mentor junior sales engineers and technical staff, fostering a culture of continuous learning and professional development within the team. Stay updated on the latest Carrier service technologies and best practices to deliver cutting-edge solutions.

Qualifications & Experience

To excel in this role, candidates must meet the following requirements:

• Educational Background: Bachelor’s degree in Mechanical Engineering, HVAC/R Engineering, or a related technical field. Advanced degrees or professional certifications (e.g., PMP, LEED, or Carrier-specific training) are highly desirable.
• Professional Experience: Minimum of 8–10 years of progressive experience in HVAC/R service sales, technical consulting, or a related field, with at least 3–5 years in a senior sales or leadership role. Prior experience in the Middle East, particularly Saudi Arabia, is preferred.
• Technical Proficiency: In-depth knowledge of HVAC/R systems, including chillers, air handlers, controls, and refrigeration solutions. Familiarity with energy management systems, predictive maintenance technologies, and Saudi building codes (e.g., SBG, GSO standards) is advantageous.
• Sales Acumen: Proven track record of exceeding sales targets, developing high-value service contracts, and driving revenue growth in a B2B environment. Strong negotiation, communication, and presentation skills are essential.
• Language & Cultural Competency: Fluency in Arabic and English is mandatory. The ability to navigate Saudi business culture, build rapport with diverse stakeholders, and adhere to local customs and protocols is critical.
• Certifications & Compliance: Valid Saudi driver’s license and willingness to travel extensively across the Kingdom as required. Compliance with Carrier’s safety, ethical, and professional standards is non-negotiable.

Why Join Carrier?

As a Senior Service Sales Engineer at Carrier Saudi Arabia, you will be part of a global organization committed to innovation, sustainability, and excellence. We offer a competitive compensation package, including base salary, performance bonuses, and comprehensive benefits such as health insurance, retirement plans, and professional development opportunities. You will also enjoy the opportunity to work on high-impact projects that contribute to Saudi Vision 2030, including energy-efficient solutions and smart city initiatives.

If you are a results-driven professional with a passion for HVAC/R service sales and a desire to make a lasting impact in Saudi Arabia’s growing market, we invite you to apply and join a team that is shaping the future of climate control technology.