Recreation Experience Expert

Position Overview

We are seeking a dynamic and passionate Recreation Experience Expert to join our team at The Red Sea’s premier luxury destination, Shura Island. This role is designed for individuals who thrive in creating unforgettable guest experiences while embodying the innovative spirit of the Edison Hotel, a brand under Marriott International. As part of our elite team, you will play a pivotal role in delivering exceptional, personalized service that sets us apart in the hospitality industry.

Key Responsibilities

In this position, your primary focus will be on curating and executing world-class recreational experiences that align with the Edison Hotel’s commitment to luxury, creativity, and individuality. Your responsibilities will include:

• Guest Engagement: Actively engage with guests to understand their preferences and tailor experiences that exceed expectations. This includes organizing and overseeing activities such as golf, fitness programs, entertainment events, and wellness initiatives.
• Program Development: Design and implement innovative recreational programs that cater to diverse guest demographics, ensuring a blend of sophistication and excitement. Collaborate with cross-functional teams to integrate unique offerings that enhance the overall guest journey.
• Service Excellence: Maintain the highest standards of service by fostering a culture of warmth, responsiveness, and attention to detail. Address guest inquiries, resolve issues promptly, and ensure seamless execution of all recreational activities.
• Team Leadership: Lead and inspire a team of recreation professionals to deliver consistent, high-quality experiences. Provide mentorship, training, and support to foster a collaborative and motivated work environment.
• Brand Representation: Uphold the Edison Hotel’s brand identity by embodying its core values of creativity, excellence, and individuality. Represent the hotel with professionalism and enthusiasm in all interactions with guests and colleagues.
• Operational Oversight: Monitor and evaluate the performance of recreational programs, gathering feedback to drive continuous improvement. Ensure compliance with safety protocols and industry regulations to maintain a secure and enjoyable environment for all guests.

Ideal Candidate Profile

We are looking for a candidate who is not only skilled in hospitality management but also possesses a genuine passion for creating memorable experiences. The ideal candidate will have:

• Experience: A minimum of 3 years in a hospitality, recreation, or event management role, with a proven track record in guest service and program development.
• Skills: Exceptional interpersonal and communication skills, with the ability to engage diverse audiences. Strong organizational and problem-solving abilities, coupled with a creative mindset to innovate and adapt to evolving guest needs.
• Personality: A warm, outgoing, and authentic demeanor that aligns with the Edison Hotel’s commitment to personalized service. A proactive approach to identifying opportunities for enhancing guest satisfaction and loyalty.
• Cultural Fit: A deep appreciation for luxury hospitality and a desire to contribute to a brand that values creativity, individuality, and excellence. Ability to thrive in a fast-paced, dynamic environment while maintaining a focus on detail and guest-centric outcomes.

Why Join Us?

As a member of the Edison Hotel team, you will be part of a globally recognized brand under Marriott International, offering unparalleled opportunities for professional growth and development. You will work alongside a diverse and talented team in one of the most stunning and innovative destinations in the world. This role provides the chance to make a meaningful impact by shaping the guest experience and contributing to the hotel’s reputation for excellence.

We are committed to fostering an inclusive and equitable workplace, welcoming individuals from all backgrounds to bring their unique perspectives and talents to our team. Join us in redefining luxury hospitality and creating extraordinary experiences for our guests.