Senior Mgr-Sales

Position Overview

We are seeking a dynamic and results-driven Senior Manager of Sales to lead our group and catering sales initiatives in the Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia. This pivotal role is responsible for driving revenue growth by proactively identifying, soliciting, and managing high-value group and catering opportunities that align with our strategic business objectives. The ideal candidate will possess a proven track record in sales management, exceptional negotiation skills, and a passion for delivering unparalleled customer service to foster long-term client relationships and brand loyalty.

Key Responsibilities

The Senior Manager of Sales will play a critical role in expanding our market presence and maximizing revenue potential through strategic sales planning and execution. Your core responsibilities will include:

• Revenue Growth and Market Expansion:
  • Proactively target and secure large group and catering accounts with significant revenue potential, focusing on proactive solicitation and account saturation.
  • Develop and implement comprehensive sales strategies to identify, qualify, and solicit new group and catering business opportunities.
  • Collaborate with cross-functional teams to ensure seamless business turnover and timely service delivery for all group and catering events.
  • Analyze market trends, competitor strengths and weaknesses, and economic factors to tailor sales approaches and maximize revenue opportunities.
  • Design and sell creative catered events and upsell premium packages to enhance customer value and drive profitability.
  • Negotiate contracts and close high-value opportunities based on market conditions and individual property needs.
• Customer Relationship Management:
  • Build and nurture strong relationships with existing and potential clients through strategic sales calls, entertainment, and participation in trade shows and FAM trips.
  • Engage with the local community to strengthen and expand the customer base for group and catering sales opportunities.
  • Deliver exceptional customer service to drive satisfaction and loyalty, ensuring each client experience exceeds expectations.
  • Understand and address customer needs by recommending tailored solutions that align with their business objectives and service expectations.
  • Support and execute the brand’s Service and Relationship Strategy, adhering to established Customer Service Standards and Brand Standards.
• Team Leadership and Collaboration:
  • Work closely with the Event Booking Center (EBC) and other stakeholders to manage group and catering opportunities effectively.
  • Provide mentorship and guidance to sales teams to ensure alignment with revenue goals and service excellence.
  • Participate in daily service basics and uphold the property’s Brand Standards to maintain a consistent and high-quality customer experience.

Qualifications and Experience

To excel in this role, you will bring the following qualifications and attributes:

• Education: A high school diploma or GED is required. Alternatively, a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related field is preferred.
• Experience: A minimum of 2 years of experience in sales and marketing, guest services, front desk operations, or a related professional area is essential. Candidates with a background in group and catering sales will be highly advantageous.
• Skills and Competencies:
  • Strong sales acumen with a proven ability to close high-value deals and meet revenue targets.
  • Excellent negotiation and communication skills, with the ability to build rapport and trust with clients.
  • Deep understanding of market dynamics, competitor analysis, and strategic sales planning.
  • Exceptional customer service orientation with a focus on delivering memorable experiences.
  • Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
  • Proficiency in CRM tools and sales software to track opportunities and manage client relationships.
• Personal Attributes: A proactive, results-oriented mindset with a commitment to continuous improvement and team collaboration. Strong organizational skills and attention to detail are essential to ensure seamless execution of sales strategies and customer service excellence.

Why Join Us?

As a Senior Manager of Sales, you will have the opportunity to shape the future of our group and catering sales initiatives while contributing to the growth and success of our brand. You will work in a dynamic and supportive environment that values innovation, collaboration, and customer-centricity. In return, we offer a competitive compensation package, professional development opportunities, and the chance to make a meaningful impact in a thriving industry.