Admin Assistant / Call Handler - Bank

Admin Assistant / Call Handler - Bank (Band 2)

The NHS Borders Primary & Community Services admin hub invites applications for an enthusiastic and motivated Admin Assistant / Call Handler on a bank basis. This exciting opportunity involves working flexibly to manage incoming calls, schedule appointments, greet patients, and provide administrative support to our dedicated Community Treatment and Care service (CTAC) team.

The P&CS Hub operates Monday to Friday, from 08:00 to 17:00, with these roles primarily based at the NHS Borders admin hub in Newstead. Occasional travel to other admin bases across the Borders may be required.

While knowledge of medical terminology is desirable, comprehensive training will be provided to ensure your success in this role. For informal enquiries, please contact our team of P&CS Admin Hub supervisors at [email protected].