Dealer Sales Engineer - DX & VRV

About Daikin Middle East & Africa

Daikin Middle East & Africa, a subsidiary of Daikin Industries Ltd., stands as the premier provider of advanced heating, cooling, ventilation, air purification, and refrigeration solutions. With a commitment to innovation and sustainability, the company delivers a comprehensive portfolio of equipment and customized solutions tailored for residential, commercial, and industrial applications across Europe, the Middle East, and Africa (EMEA). Boasting a workforce of over 12,000 employees and operating through more than 59 consolidated subsidiaries, Daikin EMEA maintains 12 major manufacturing facilities strategically located in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our mission is to foster sustainable and effective solutions that create a positive climate for future generations, a vision made possible by the dedication and expertise of our people.

Role Overview

The Dealer Sales Engineer – DX & VRV will be stationed in Jeddah and play a pivotal role in driving Daikin’s DX & VRV product portfolio—encompassing Split, SkyAir, Ducted, VRV, and Packaged Systems—through the dealer network across the Western Region. This position is designed to cultivate, support, and manage dealer relationships to maximize sales performance for Split, Ducted, VRV, and Packaged DX Solutions. The role is centered on expanding market reach, boosting revenue, and enhancing dealer capabilities while upholding Daikin’s premium market positioning. As the primary liaison between Daikin and its dealer partners, the successful candidate will blend technical proficiency with commercial insight to propel business growth and optimize channel performance.

Key Responsibilities

• Sales Leadership: Drive the sales of Daikin DX products, including Split, SkyAir, Ducted, VRV, and Packaged Systems, through the assigned dealer network to meet and exceed sales targets.
• Target Achievement: Meet or surpass assigned sales objectives, including bookings, revenue, margins, and collection goals, ensuring financial and operational success.
• Dealer Development: Identify, appoint, and develop new dealers to expand market coverage and strengthen Daikin’s presence in the region.
• Relationship Management: Build and nurture strong relationships with existing dealers to foster loyalty, engagement, and increased business volume.
• Technical and Commercial Support: Provide dealers with expert guidance on product selection, pricing strategies, and technical specifications to facilitate effective deal closures.
• Market Engagement: Conduct regular dealer visits, joint customer meetings, and market assessments to generate demand and monitor sales pipelines.
• Order Management: Ensure timely submission of quotations, follow-ups, and order conversions while maintaining accurate sales forecasts and CRM updates.
• Performance Optimization: Monitor dealer performance and implement targeted improvement plans to enhance productivity and sales efficiency.
• Training and Development: Train dealer sales teams on Daikin products, applications, and competitive positioning to elevate their market effectiveness.
• Market Intelligence: Track market trends, competitor activities, and pricing strategies to maintain Daikin’s competitive edge and inform strategic decisions.
• Cross-Functional Collaboration: Coordinate with internal teams—including Logistics, Finance, Service, and Marketing—to ensure seamless order execution and customer satisfaction.
• Compliance and Governance: Adhere to company policies, pricing guidelines, and channel management frameworks to uphold operational integrity and brand standards.
• Marketing Support: Contribute to marketing initiatives, promotions, and dealer events to enhance brand visibility and market penetration.

Qualifications and Competencies

To excel in this role, candidates must meet the following criteria:

• Education: Bachelor’s degree in engineering, with a specialization in Mechanical, Electrical, or a related discipline.
• Experience: Minimum of 5 years of experience in dealer or channel management for DX & VRV products, specifically Split, SkyAir, Ducted, VRV, and Packaged Systems, within the Kingdom of Saudi Arabia (KSA) market.
• Technical Expertise: In-depth knowledge of DX & VRV systems, including splits, ducted, and packaged units, with the ability to provide technical support to dealers.
• Channel Management: Proven experience working with dealer and distributor networks in the KSA market, with a track record of achieving sales targets and managing channel partners.
• Commercial Acumen: Strong business sense with experience in pricing strategies, negotiations, and revenue optimization.
• Interpersonal Skills: Exceptional relationship-building, stakeholder management, and communication abilities to engage effectively with dealers and internal teams.
• Problem-Solving: Self-driven, results-oriented mindset with the ability to work independently in a fast-paced environment while delivering measurable outcomes.
• Technical Proficiency: Solid technical aptitude to support dealers in product selection, applications, and troubleshooting.
• Professional Skills: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and fluency in English; additional proficiency in Arabic is advantageous.