Forward Deployed Engineer, Arabic Speaking

Forward Deployed Engineer, Arabic Speaking

Join Salesforce, Inc in Saudi Arabia as a Forward Deployed Engineer, Arabic Speaking. This role is a unique blend of customer-facing and technical work, where you'll be the bridge between our customers and our engineering teams. You'll understand customer needs, gather requirements, and translate them into technical specifications. Your Arabic language skills will be crucial in communicating effectively with our Saudi customers.

Key responsibilities include:

• Working closely with customers to understand their business processes and technical requirements.
• Gathering and documenting customer requirements and use cases.
• Collaborating with engineering teams to ensure customer needs are met in our products.
• Providing technical guidance and support to customers during implementation and go-live phases.
• Traveling to customer sites as needed to provide on-site support and training.

To succeed in this role, you'll need:

• Fluency in Arabic and English.
• A strong technical background, preferably in software development or a related field.
• Excellent communication and interpersonal skills.
• The ability to work independently and manage multiple projects simultaneously.
• Willingness to travel as needed.

If you're a tech-savvy problem solver with a passion for customer success, we'd love to hear from you. Apply today and join us in driving customer success at Salesforce, Inc in Saudi Arabia.