Sales Coordinator

About Direct Print

Direct Print is a leading Saudi-based enterprise specializing in end-to-end branding and event production solutions. With a comprehensive portfolio of services—including visual identity development, high-quality printing, city dressing, fabrication, creative installations, exhibition setup, event management, and large-scale on-ground execution—we create immersive and impactful visual experiences. Leveraging over 15 years of industry expertise, Direct Print has successfully delivered high-profile projects and events across key cities in Saudi Arabia, including Jeddah, Riyadh, Dammam, AlUla, and beyond. Our commitment to excellence is reflected in our rigorous quality standards and meticulous execution at every project stage. As a dynamic and forward-thinking organization, we offer professionals the opportunity to engage with complex, high-visibility initiatives in a fast-paced and innovative environment.

Role Overview

The Sales Coordinator plays a pivotal role in supporting our sales team by ensuring seamless coordination between clients, internal departments, and external stakeholders. This full-time position is based in Jeddah and follows a hybrid work model, combining in-office collaboration with flexible remote work capabilities. The Sales Coordinator will act as the central liaison for client inquiries, quotation preparation, order tracking, and project timeline management. Your responsibilities will include maintaining accurate sales records, updating CRM systems, and following up on proposals to ensure timely and effective client engagement.

Daily tasks encompass responding to client requests, preparing sales presentations and foundational materials, assisting with project documentation, and ensuring that all client requirements are clearly communicated to production, logistics, and operations teams. You will work closely with sales representatives, project managers, and cross-functional teams to streamline sales processes, enhance operational efficiency, and drive client satisfaction. This role is ideal for individuals who thrive in a collaborative environment and are passionate about contributing to the success of high-impact projects.

Key Responsibilities

• Manage and respond to client inquiries, ensuring prompt and professional communication.
• Prepare accurate and timely quotations, proposals, and sales materials in collaboration with the sales team.
• Track orders, monitor sales pipelines, and update CRM or tracking systems to maintain up-to-date records.
• Coordinate timelines and logistics between clients, production, and operations to ensure seamless project execution.
• Assist in the preparation of presentations, contracts, and event-related documentation.
• Follow up on proposals and client feedback to drive sales conversions and enhance satisfaction.
• Liaise with internal teams to clarify client requirements and ensure alignment with project objectives.
• Support sales representatives in lead follow-up, basic negotiation, and client relationship management.
• Maintain strong organizational skills to manage multiple tasks and deadlines in a dynamic environment.
• Adapt to fast-paced project timelines while ensuring attention to detail and accuracy in all deliverables.

Qualifications and Skills

To excel in this role, candidates should demonstrate a strong foundation in sales coordination, operations, and customer service. Ideal applicants will possess:

• Proven experience in sales coordination, order tracking, or sales operations within a corporate or event-driven environment.
• Exceptional customer service and communication skills, with the ability to manage client expectations and resolve inquiries effectively.
• Basic sales acumen, including experience in lead follow-up, proposal support, and assisting with negotiations.
• Strong organizational and time-management abilities, with meticulous attention to detail and proficiency in MS Office (Word, Excel, PowerPoint) and basic CRM tools.
• Ability to work efficiently in a hybrid setting, collaborating across departments and adapting to evolving project demands.
• Prior experience in events, printing, branding, or a related industry is advantageous but not mandatory.
• A diploma or bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

If you are a proactive, detail-oriented professional seeking to contribute to a high-performing team in a dynamic industry, we invite you to apply for this exciting opportunity at Direct Print.