Store Administrative Associate

About Majid Al Futtaim

Majid Al Futtaim Holding stands as the preeminent developer and operator of shopping malls, retail spaces, communities, and entertainment venues across the Middle East, North Africa, and Central Asia. With a workforce exceeding 43,000 professionals, annual revenues surpassing US$11 billion, and a presence in 18 countries, the organization is synonymous with excellence and innovation. Our portfolio boasts iconic brands such as Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas. At Majid Al Futtaim, we are committed to crafting Great Moments for Everyone, Every Day, by delivering unparalleled experiences and fostering sustainable growth.

Role Overview

As a Store Administrative Associate within the MAF Lifestyle Furniture division, you will play a pivotal role in ensuring the seamless operation of the store’s cash office while providing essential administrative support to the store management team. This position demands a high level of proficiency in cash handling, operational compliance, and administrative tasks, all of which must be executed with precision, efficiency, and a commitment to excellence. Your responsibilities will encompass a broad spectrum of duties, from financial reconciliation to equipment maintenance, all aimed at enhancing operational efficiency and customer satisfaction.

Key Responsibilities

• Financial and Administrative Duties:
  • Assist store management in completing weekly and monthly audit checklists to ensure compliance with operational standards.
  • Oversee daily cash banking operations, including balancing all monies received to maintain financial accuracy and integrity.
  • Act as the custodian for petty cash and cash float, ensuring proper management and reconciliation.
  • Update and submit Daily Sales Reports (DSR) to the finance department, promptly highlighting any discrepancies for resolution.
  • Order and manage office supplies, anticipating changes in requirements to maintain optimal stock levels while adhering to budget constraints.
• Equipment and System Management:
  • Ensure the operation of office and POS equipment by performing preventive maintenance, coordinating repairs, and maintaining records of service activities.
  • Monitor all in-store equipment to ensure it meets the required standards, thereby delivering an exceptional customer experience.
  • Report any issues related to systems, standards, digital platforms, or facility management to the relevant departments and follow up until resolution.
• Compliance and Quality Assurance:
  • Demonstrate a thorough understanding of operational compliance requirements and ensure all duties are completed in accordance with established policies and procedures.
  • Collaborate with the store management team to identify and resolve cash discrepancies, maintaining the highest standards of financial accuracy.

Requirements

• High School Certificate or equivalent qualification.
• A minimum of 2 years of experience in retail, cash handling, and secretarial roles, with a proven track record in administrative support.
• Strong communication skills, both written and verbal, to effectively interact with team members and external stakeholders.
• Exceptional customer service orientation, with a focus on delivering a positive and memorable experience for customers.
• Attention to detail and the ability to work efficiently under pressure while maintaining accuracy in financial and administrative tasks.

What We Offer

Joining Majid Al Futtaim means becoming part of a dynamic and forward-thinking organization dedicated to creating unforgettable moments and spreading happiness. With a legacy of 27 years as a regional market leader, we offer a rewarding career path in a collaborative and inclusive environment. As part of our diverse and talented team of over 45,000 colleagues, you will benefit from:

• A supportive and positive work culture where shared enthusiasm and a collective vision drive success.
• Opportunities for professional growth and development, guided by our Leadership Model.
• Competitive compensation and benefits packages tailored to recognize and reward your contributions.
• The chance to work with cutting-edge technology and innovative solutions that enhance operational efficiency and customer satisfaction.