Sales Manager (Saudi Only)

Position Overview

We are seeking a dynamic and results-driven Sales Manager to join our esteemed team in Riyadh, Saudi Arabia. This pivotal role is responsible for driving sales growth, fostering long-term customer relationships, and ensuring the timely and effective delivery of business opportunities. The ideal candidate will play a key leadership role in executing sales strategies, managing key accounts, and contributing to the overall revenue objectives of our luxury hospitality brand. If you are a strategic thinker with a passion for sales and a commitment to excellence, we invite you to apply and become part of our high-performing team.

Key Responsibilities

The Sales Manager will be accountable for the following core activities:

• Building and Nurturing Customer Relationships:
  • Collaborate with off-property sales channels to align efforts, avoid duplication, and maximize impact.
  • Develop and strengthen relationships with existing and prospective customers through strategic sales calls, networking events, FAM trips, trade shows, and other engagement initiatives.
  • Expand the customer base by cultivating relationships within the local community and industry networks.
  • Manage key internal and external stakeholder relationships to ensure seamless service delivery and customer satisfaction.
  • Provide thorough and accurate turnover to the Event Management team to facilitate smooth execution of booked business.
• Driving Sales Activities and Revenue Growth:
  • Participate in sales calls alongside the sales team to secure new business and close deals.
  • Execute operational aspects of booked business, including proposal generation, contract writing, and customer correspondence.
  • Identify new business opportunities to meet and exceed personal and location-based revenue targets.
  • Analyze market trends, competitor strengths and weaknesses, and economic conditions to develop competitive sales strategies.
  • Tailor sales approaches based on the primary target customer segments, their business needs, and service expectations to deliver tailored solutions.
• Delivering Exceptional Customer Service:
  • Champion the company’s service and relationship strategy to enhance customer loyalty and satisfaction.
  • Grow account share by providing proactive and personalized service to key accounts.
  • Ensure adherence to the company’s customer service standards and daily service basics.
  • Set a positive example in guest relations and interact with customers to gather feedback on service quality and product offerings.

Candidate Profile

Education and Experience

To qualify for this role, candidates must meet the following criteria:

• Education: A two-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related field.
• Experience: Minimum of three years in sales and marketing or a related professional area.
• OR
• Education: A four-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field.
• Experience: Minimum of one year in sales and marketing or a related professional area.

Core Competencies

The successful candidate will possess the following skills and attributes:

• Proven ability to build and maintain strong customer relationships.
• Strong analytical skills with the ability to interpret market trends and competitive landscapes.
• Excellent communication and negotiation skills.
• Self-motivated with a results-oriented mindset and a commitment to achieving sales targets.
• Ability to work collaboratively in a team environment while also demonstrating leadership and initiative.
• Proficiency in CRM tools and Microsoft Office Suite.
• Fluency in English; additional languages are a plus.

Work Environment and Culture

This position is based in Riyadh, Saudi Arabia, and requires full-time on-site presence. As part of our global luxury hospitality brand, you will be immersed in an environment that values diversity, inclusivity, and excellence. We are dedicated to fostering an equal opportunity workplace where all associates are respected and empowered to contribute their unique talents. Our commitment to non-discrimination extends to all aspects of employment, including disability and veteran status.

Joining our team means becoming part of a legacy of timeless glamour and innovation, where your contributions will directly impact the success of our properties and the experiences of our guests. If you are ready to take the next step in your career and drive sales excellence in a dynamic and rewarding environment, we encourage you to apply.