Director of Sales / Head of Department

About Radisson Hotel Group

Radisson Hotel Group stands as a global leader in the hospitality industry, boasting an extensive portfolio of ten distinctive hotel brands and a presence in over 95 countries. With more than 1,500 hotels in operation and under development, the Group is committed to delivering exceptional guest experiences through its signature brand promise, Every Moment Matters, and its renowned service ethos, Yes I Can! At the heart of Radisson Hotel Group’s success lies its people—true Moment Makers who embody the culture, spirit, and opportunities that empower individuals to excel in their roles every day, everywhere, and every time. Together, we create meaningful moments that define the essence of hospitality.

Role Overview

Are you a results-driven, people-centric leader with a passion for sales and a flair for building relationships? Radisson Hotel Group is seeking a dynamic Director of Sales / Head of Department to join our vibrant team. This pivotal role offers a unique opportunity to shape the strategic direction of our sales initiatives while fostering a collaborative and inclusive environment. As a natural brand promoter, you will infuse our dynamic Sales Team with visionary leadership, a results-oriented mindset, and an unwavering commitment to elevating customer interactions. Your ambition and leadership will set the tone for achieving exceptional outcomes and driving the growth of our hotel portfolio.

Key Responsibilities

• Strategic Leadership: Provide strategic direction to the sales team, aligning initiatives with the hotel’s business plan to maximize revenue and growth.
• Revenue Generation: Oversee and direct revenue-generating activities to ensure alignment with financial targets and business objectives.
• Business Development: Drive new business opportunities by identifying and capitalizing on market trends, client needs, and competitive advantages.
• Stakeholder Engagement: Build and maintain effective relationships with internal and external stakeholders, including corporate clients, travel agencies, and industry partners, to maximize sales opportunities.
• Team Management: Lead, mentor, and motivate the sales team to achieve and exceed sales goals through performance management, coaching, and development initiatives.
• Community Engagement: Enhance the hotel’s community image by representing the brand at industry events, networking functions, and local initiatives.
• Operational Excellence: Ensure adherence to brand standards, operational policies, and service excellence to deliver consistent and memorable guest experiences.

Qualifications and Skills

• Proven Track Record: Demonstrated success in a similar leadership role within a quality-driven hospitality or sales environment, with a track record of achieving sales targets and driving productivity.
• Commercial Acumen: Strong business acumen with the ability to multitask, prioritize, and thrive in a fast-paced, challenging environment.
• Leadership and Communication: Exceptional communication skills, attention to detail, and the ability to inspire and motivate teams to deliver outstanding results.
• Negotiation Expertise: Proven negotiation skills to secure favorable terms and build long-term partnerships.
• Innovation and Adaptability: A forward-thinking mindset with the ability to anticipate guest needs and adapt strategies to meet evolving market demands.
• Cultural Fit: A passion for hospitality, a collaborative spirit, and a commitment to fostering an inclusive and supportive work environment.

Why Join Radisson Hotel Group?

At Radisson Hotel Group, we believe in creating exceptional experiences—not just for our guests, but for our team members as well. By joining our team, you will:

• Live the Magic of Hospitality: Be part of a team that crafts unforgettable moments every day, where your Yes I Can! spirit shines through in everything you do.
• Build a Great Career: Regardless of your background, we are committed to your growth, offering robust learning and development opportunities to help you reach your full potential.
• Experience the Team Spirit: Join a workplace that values inclusivity, collaboration, and meaningful connections. Celebrate diversity through our Employee Resource Groups and inclusion initiatives, fostering a sense of belonging.
• Lead with Your Ambition: Your ideas and drive matter! We empower you to make a difference in hospitality, your community, and beyond, providing a platform to leave a lasting impact.
• Enjoy Global & Local Perks: Benefit from exclusive global perks, including special hotel rates for you and your loved ones at our properties worldwide, as well as tailored local rewards and recognition programs.

If you are a passionate leader ready to elevate your career in a dynamic and rewarding environment, we invite you to apply and become a part of the Radisson Hotel Group family.