Customer Care Advisor (Non-voice)

Join Tamara, the Leading Fintech Platform in the GCC

Tamara, the region's first fintech unicorn, is on a mission to revolutionize the way millions of users shop, pay, and bank. We're backed by prominent investors and serve users across Saudi Arabia and the GCC, partnering with global brands like SHEIN, Jarir, and IKEA.

We're seeking a Customer Care Advisor (Non-voice) to join our Customer Experience team in Riyadh. In this role, you'll provide exceptional customer service through accurate information and tailored solutions via website and live chat.

• Responsibilities:
• Handle inbound emails and live chats efficiently.
• Identify customer needs and provide accurate solutions.
• Review customer accounts and transactions to resolve issues.
• Explain services in detail and meet support metrics.
• Work with a positive, solution-oriented mindset and strong communication skills.

If you're a university graduate with native Arabic and proficient English language skills, and you're eager to provide outstanding customer service in a fast-paced environment, we'd love to hear from you.

Previous customer service experience is a plus, as is the ability to work flexible hours. Apply now to join our winning team!