Presales Engineer

About the Role

We are looking for a highly motivated and technically proficient Presales Engineer to join our team and play a pivotal role in driving solution design, customer engagement, and business expansion across the Kingdom of Saudi Arabia. This position is instrumental in delivering comprehensive presales support for enterprise networking solutions, including HPE Aruba, Cisco, and Huawei. The successful candidate will collaborate closely with sales teams, vendors, and channel partners to understand customer needs, design scalable and cost-effective solutions, and support the entire sales cycle—from opportunity identification and technical presentations to proposal development and deal closure.

The ideal candidate will combine deep technical expertise with exceptional communication skills to translate complex networking requirements into business-driven solutions. This role requires a proactive approach to solution design, strong commercial acumen, and the ability to build and maintain trusted relationships with customers and partners. If you are passionate about technology, thrive in a fast-paced environment, and possess a track record of driving sales growth through technical excellence, we encourage you to apply.

Key Responsibilities

• Technical Advisory & Solution Design: Serve as a trusted technical advisor to customers, partners, and internal sales teams, providing expert guidance on enterprise networking solutions (Aruba, Cisco, Huawei). Lead the design of scalable, secure, and cost-effective solutions tailored to customer requirements.
• Solution Sizing & BoQ Preparation: Conduct detailed technical assessments to determine optimal solution sizing and prepare accurate Bill of Quantities (BoQ) aligned with customer needs and budget constraints.
• Partner Enablement & Training: Support partner enablement initiatives by delivering product positioning, technical training, and best practices to enhance market capabilities and strengthen partner competencies.
• Vendor Collaboration: Work closely with vendor presales teams to develop competitive, innovative, and tailored solutions that meet customer demands while aligning with vendor roadmaps and capabilities.
• Customer Engagement & Requirements Gathering: Engage with customers to identify technical and business requirements, conduct site assessments, and propose optimized network architectures that address their operational and strategic objectives.
• Proposal Development & Documentation: Prepare and respond to Requests for Information (RFIs), Requests for Proposals (RFPs), and Requests for Quotations (RFQs) with high-quality technical and commercial documentation, ensuring compliance with company standards and customer expectations.
• Profitability & Deal Structuring: Develop proposals, quotations, and Profit & Loss (P&L) analyses to ensure deals are both technically sound and commercially viable, balancing customer needs with company profitability.
• Sales Pipeline & Growth Support: Collaborate with the Sales Director and Business Unit Head to identify new opportunities, drive pipeline growth, and enhance conversion rates through strategic presales engagement.
• Technical Presentations & Demonstrations: Deliver compelling technical presentations, product demonstrations, and solution workshops to customers and partners, effectively communicating the value and capabilities of proposed solutions.
• Account Penetration & Upsell Opportunities: Support account penetration strategies by identifying upsell and cross-sell opportunities, ensuring long-term customer satisfaction and revenue growth.
• Stakeholder Management: Maintain strong relationships with key stakeholders, including customers, partners, and internal teams, to foster trust, ensure alignment, and drive successful deal execution.
• Post-Sales Technical Support: Provide technical support during the sales cycle closure phase to ensure seamless transition from presales to implementation, addressing any final technical queries or concerns.

Required Skills & Expertise

• Technical Proficiency: Hands-on experience with enterprise networking technologies, including Routing & Switching, Wireless (Wi-Fi) solutions, Network Security, and IP Telephony / Collaboration.
• Vendor-Specific Knowledge: In-depth understanding and practical experience with HPE Aruba, Cisco, and Huawei networking solutions.
• IT Infrastructure & Low Current Systems: Solid grasp of IT infrastructure components and low current systems, including cabling, power, and environmental considerations for network deployments.
• Solution Design & Documentation: Proven experience in solution design, BoQ creation, and technical proposal writing, with a keen eye for detail and accuracy.
• Communication & Presentation Skills: Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts in a clear, concise, and business-relevant manner.
• Stakeholder Management: Strong interpersonal skills and the ability to build and maintain relationships with customers, partners, and internal teams across diverse organizational levels.
• Commercial Awareness: Understanding of pricing strategies, margin management, and deal structuring to ensure profitable and competitive solutions.

Qualifications & Experience

• Educational Background: Bachelor’s Degree in IT, Computer Science, Engineering, or a related technical field.
• Professional Experience: Minimum of 2+ years of experience in a Presales Engineering or Technical Sales role, with a proven track record in the Kingdom of Saudi Arabia market.
• Certifications (Preferred): Cisco certifications such as CCNA, CCNP, or CCDP, or equivalent credentials. Aruba and Huawei certifications will be considered a significant advantage.
• Language Proficiency: Fluency in both Arabic and English, both written and spoken, is essential to effectively engage with stakeholders across the region.