Senior Sales Manager

Senior Sales Manager

As our Senior Sales Manager, you will be instrumental in driving our hotel's market leadership by analyzing local trends and competitor activities. Your key responsibilities will include:

• Analyzing local market trends and competitor activities to identify business opportunities.
• Developing customer accounts and traveling within the local area to boost business and increase market share across all revenue streams.
• Negotiating room rates and packages with corporate clients.
• Developing and implementing creative local marketing strategies, including social media channels.
• Preparing company contracts in accordance with current business and pricing conditions.
• Collaborating with other departments to enhance the guest experience and build comprehensive sales programs.
• Attending sales events as required.
• Producing accurate and timely reports on appointments, calls made, and business leads.
• Handling customer queries promptly and professionally.
• Managing staff performance in compliance with company policies and procedures, including recruitment, training, and development.

To succeed in this role, you should possess:

• A positive attitude and excellent communication skills.
• A commitment to delivering high levels of customer service.
• Excellent grooming standards.
• Flexibility to handle various work situations.
• The ability to work under pressure and independently.
• Proven sales experience with a track record of closing sales.

It would be advantageous to have:

• Knowledge of the local market.
• Hospitality industry experience.
• A passion for sales and achieving targets.
• A relevant degree-level qualification.