Dispatcher (Production Department)

Position Overview

We are seeking a highly organized and detail-oriented professional to join our Production Department as a Dispatcher. In this pivotal role, you will serve as the central hub for managing and coordinating production orders, ensuring seamless workflows, and maintaining accurate documentation throughout the process. Your responsibilities will encompass receiving and processing branch orders, converting them into production work orders, and meticulously tracking their execution. This position requires a proactive individual capable of collaborating effectively with cross-functional teams to uphold operational efficiency and meet production targets.

Key Responsibilities

• Order Management: Receive branch orders and enter them with precision into the system, ensuring all details are accurately recorded and processed.
• Production Work Order Conversion: Convert received orders into production work orders, monitor their execution within the department, and ensure timely completion.
• Returns Management: Oversee the handling of returns, document them thoroughly in the system, and ensure proper follow-up to maintain inventory accuracy.
• ERP System Maintenance: Continuously update and maintain all data and processes within the ERP system to reflect real-time production status and order progress.
• Quality Assurance: Verify the accuracy of orders and quantities before handover to ensure compliance with production standards and customer requirements.
• Logistics Coordination: Deliver ready orders to the Logistics Department in a timely manner, facilitating smooth transitions to the next stage of the supply chain.
• Team Collaboration: Work closely with the production team to foster a collaborative environment, address operational challenges, and optimize workflow efficiency.

Qualifications and Skills

• Education: High school diploma or equivalent diploma degree.
• Experience: Minimum of 3 years of relevant experience in a production, dispatch, or order management role.
• Technical Proficiency: Strong working knowledge of Microsoft Office applications, including Excel, Word, and Outlook.
• ERP Systems: Hands-on experience with ERP systems, with a focus on order processing, inventory management, and production tracking.
• Soft Skills: Exceptional organizational abilities, keen attention to detail, and the capacity to manage multiple tasks efficiently in a fast-paced environment.

If you are a motivated professional with a passion for operational excellence and a commitment to accuracy, we invite you to apply for this critical role in our Production Department. Join our team and contribute to the success of our production operations through your expertise and dedication.