Sales Supervisor

About Oud Elite

Founded in Riyadh in 2007, Oud Elite has established itself as a premier luxury fragrance brand across Saudi Arabia and the Gulf region. With an extensive network of over 340 branches, we specialize in delivering authentic, premium perfumes that embody sophistication and exclusivity. Our commitment to excellence extends beyond retail, as we operate our own state-of-the-art factory, where we meticulously craft each fragrance using only the finest natural ingredients. At Oud Elite, we view perfume as more than a mere scent—it is an expression of identity, a memory, and a statement of elegance that defines individuality.

Position Overview

As a Sales Supervisor at Oud Elite, you will play a pivotal role in ensuring the seamless operation of our retail branches while driving sales performance and maintaining the highest standards of service excellence. This position requires a proactive leader who can oversee daily branch activities, monitor performance metrics, and support staff in achieving regional sales targets. Your responsibilities will encompass a wide range of operational and supervisory tasks, from inventory management to staff compliance, all aimed at enhancing customer experience and reinforcing our brand’s reputation for quality and luxury.

Key Responsibilities

• Branch Operations Oversight: Conduct regular visits to branches to monitor daily operations, ensuring adherence to company standards and operational efficiency.
• Sales and Inventory Management: Track sales invoices, inventory transfers, and branch performance reports to identify trends, address discrepancies, and optimize stock levels.
• Visual Merchandising: Supervise the arrangement of product displays and promotional materials to create an inviting and visually appealing retail environment that aligns with brand aesthetics.
• Issue Resolution: Proactively identify operational challenges within branches and collaborate with management to implement effective solutions, minimizing disruptions to business continuity.
• Staff Supervision: Monitor staff attendance, performance, and compliance with company policies, fostering a culture of accountability and professionalism.
• Sales Development: Support the achievement of regional sales targets by providing guidance to branch teams, analyzing performance data, and implementing strategies to enhance customer engagement and conversion rates.
• Inventory Audits: Conduct periodic and unannounced inventory checks to ensure accuracy, prevent shrinkage, and maintain optimal stock levels across all branches.
• Facility and Equipment Management: Ensure branches maintain a professional appearance and operational readiness, including the proper functioning of POS systems and banking devices. Coordinate with relevant departments to address any technical or logistical needs promptly.

Qualifications and Experience

• A Bachelor’s degree in Business Administration, Marketing, or a related field from an accredited institution.
• Minimum of three years of hands-on experience in retail sales, branch operations, or a supervisory role within a luxury or premium retail environment.
• Proven leadership abilities with a strong aptitude for team management, communication, and conflict resolution.
• In-depth understanding of retail operations, including inventory control, sales reporting, and customer service best practices.
• Exceptional analytical skills with the ability to interpret performance data and translate insights into actionable strategies.
• Fluency in Arabic and English, with strong written and verbal communication skills to effectively engage with staff and customers.
• Demonstrated commitment to maintaining high standards of professionalism, integrity, and customer-centricity.

Why Join Oud Elite?

As a Sales Supervisor at Oud Elite, you will be part of a dynamic and prestigious organization that values innovation, quality, and customer satisfaction. You will have the opportunity to contribute to the growth of a leading brand in the luxury fragrance industry while developing your leadership and operational expertise. Oud Elite offers a competitive compensation package, professional development opportunities, and a collaborative work environment that fosters creativity and excellence.