Cluster Accounts Receivable

Shape the Financial Backbone of Exceptional Hospitality

At Hilton, we believe that extraordinary hospitality begins with the people who bring it to life. As a Cluster Accounts Receivable professional, you will play a pivotal role in ensuring seamless financial operations while contributing to the unforgettable experiences that define our brand. This role is not just about managing accounts—it’s about upholding the integrity of our financial systems, fostering trust with our partners, and delivering the warmth and reliability that guests and stakeholders alike have come to expect from Hilton.

Your Impact: A Day in the Life

In this dynamic position, you will be responsible for a range of critical financial activities that drive our business forward. Your daily responsibilities will include:

• Precision in Billing and Commissions: Generate accurate invoices and ensure timely processing of payments or deductions for travel agent commissions, maintaining the financial health of our partnerships.
• Account Reconciliation and Accuracy: Post charges and credits with meticulous attention to detail, reconcile subsidiary ledgers with the general ledger, and uphold the highest standards of financial integrity.
• Proactive Payment Management: Monitor outstanding balances, follow up on overdue accounts, and take decisive action to reduce delinquencies while preserving positive cash flow and strong client relationships.
• Dispute Resolution and Collaboration: Investigate billing discrepancies and work closely with cross-functional teams—including operations, sales, and guest services—to resolve disputes efficiently and maintain transparency.
• Timely Financial Reporting: Prepare and distribute account statements with precision, ensuring daily delivery to stakeholders. Audit daily transactions for accuracy, proper documentation, and adherence to contractual obligations.
• Credit Management Support: Calculate and analyze key credit metrics, such as Days Sales Outstanding (DSO), and assist in generating reports that inform credit management strategies, enabling proactive decision-making.

What We Look For: Your Qualities Define Your Success

At Hilton, our core values are the foundation of everything we do. To thrive in this role, you will embody the following principles:

• Passion for Hospitality: A genuine desire to create positive experiences, whether for guests, partners, or colleagues, and to contribute to the culture of warmth and excellence that defines Hilton.
• Integrity and Ethics: A commitment to doing what is right, even when no one is watching, and maintaining the highest standards of professional conduct in all financial dealings.
• Leadership and Initiative: The ability to inspire and motivate others, take ownership of your work, and drive continuous improvement in processes and outcomes.
• Teamwork and Collaboration: A belief that collective success is greater than individual achievement, and a willingness to work across departments to achieve shared goals.
• Ownership and Accountability: A sense of responsibility for your work and its impact on the broader organization, coupled with the discipline to meet deadlines and deliver results.
• Urgency and Discipline: The ability to act with a sense of urgency, balancing efficiency with thoroughness to ensure timely and accurate financial operations.

Why Join Hilton? A Culture of Care and Opportunity

Hilton is more than a global leader in hospitality—we are a company that invests in our people. As part of our award-winning team, you will enjoy a workplace that prioritizes your growth, wellbeing, and long-term success. Our recognition as a World’s Best Workplace underscores our commitment to fostering an inclusive, supportive, and dynamic environment where every team member can thrive.

When you join Hilton, you gain access to a suite of exceptional benefits designed to support you and your loved ones through every stage of life. These include:

• Travel Privileges: Enjoy up to 110 nights of deeply discounted stays at Hilton properties worldwide, with rates as low as $40 USD per night through our Go Hilton program.
• Family Support: Paid parental leave for eligible team members, including partners and adoptive parents, ensuring you can focus on what matters most.
• Crisis Support: Access to a dedicated Crisis Concierge for compassionate, practical assistance during difficult times.
• Mental Health Resources: Comprehensive wellbeing support, including free counseling through our Employee Assistance Program (EAP) in many countries, and access to the Care for All hub for holistic health resources.
• Career Growth: Opportunities to advance your career within a global organization that values learning, development, and internal mobility.

Whether you are beginning your professional journey or seeking a new challenge, Hilton provides the tools, resources, and culture to help you succeed. Come for the job, stay for the career—and be part of an organization that makes every stay, and every day, a little more extraordinary.