Operation Loss Prevention & Payments Control Senior Specialist (2023666)

Omnichannel Payment Control

• Payroll Data Management: Provide the payroll team with verified, periodical data on duties, absences, and overtime for all employees in Operations, Polyclinics, and Sakhaa, ensuring timely and accurate salary disbursements.
• Overtime & Commission Validation: Manage systems that govern overtime and commission payments, ensuring eligibility, accuracy, and adherence to payment schedules.
• Allowance Administration: Oversee the processing of operational allowances, including hardship, on-call, and Omrah allowances, verifying eligibility and ensuring timely disbursement in accordance with approved criteria.
• Budget Reconciliation: Perform monthly reconciliations of overtime payments against budget allocations to maintain financial discipline and compliance.
• Dispute Resolution: Address and resolve any claims of payment inaccuracies raised by operational leaders, ensuring transparency and accountability.

Outsource Companies’ Relations & Payment

• Vendor Payment Management: Oversee the validation, registration, and payment processes for all outsourced labor and security companies operating within polyclinics and stores, ensuring timely and accurate disbursements.
• Contract Evaluation & Optimization: Assess the performance and financial viability of outsourced contracts, recommending adjustments or terminations where necessary to align with budgetary goals.
• Budget Adherence: Conduct monthly reconciliations of outsource payments against allocated budgets, identifying variances and implementing corrective actions.
• Procurement Coordination: Initiate and follow up on purchasing requests for Sakhaa and outsource companies, ensuring the seamless issuance of purchase orders (POs) and completion of payment cycles.
• Stakeholder Alignment: Collaborate with the corporate purchasing team to resolve performance-related issues, evaluate the need for new vendors, or modify existing contracts.

Operational Incentive Preparation & Submission

• Incentive Data Validation: Validate commission data and provide the payroll team with approved, finalized incentive details for eligible employees in Operations, ensuring timely payments.
• Transparency & Accountability: Share incentive data with operational leaders and employees, addressing any discrepancies or claims of inaccuracy promptly and professionally.
• Resigned Employee Payments: Prepare and submit incentive payments for employees who have resigned, ensuring compliance with company policies and regulatory requirements.

Budget & Payment Control

• Central Project Procurement: Manage the creation and follow-up of purchasing requests for central operational projects, ensuring the issuance of POs and completion of procurement cycles.
• Budget Transfers & Account Management: Collaborate with IT and finance teams to facilitate budget transfers, account creations, or modifications as required to support operational needs.
• Financial Reporting: Review monthly budget adherence reports, generate summaries, and present findings to relevant stakeholders to drive informed decision-making.

Loss Prevention

• Financial & Operational Audits: Analyze financial reports for utilities across stores, identifying trends and generating actionable recommendations to mitigate losses.
• Theft & Compliance Management: Follow up with regional teams to collect required documentation in cases of theft or discrepancies, ensuring adherence to legal and company protocols.
• Cash & Store Operations: Oversee petty cash management, float cash handling, and store opening/closing procedures to maintain operational integrity and guest satisfaction.
• Attendance & Performance Tracking: Monitor workforce management systems to ensure attendance targets are met, aligning with operational efficiency goals.

Qualifications & Competencies

The ideal candidate will possess a bachelor’s degree in Finance, Accounting, Business Administration, or a related field, coupled with 5+ years of experience in inventory management, payroll control, or financial operations within a healthcare or retail environment. Proficiency in ERP systems, advanced Excel skills, and a strong understanding of procurement and budgetary processes are essential. The candidate must exhibit exceptional analytical abilities, leadership qualities, and the capacity to collaborate effectively with cross-functional teams. Strong communication skills and a commitment to maintaining high standards of accuracy and compliance are critical to success in this role.