Part Sales Specialist - Early Career Trainee

Position Overview

We are seeking a motivated and ambitious Part Sales Specialist - Early Career Trainee to join our dynamic team for a 12-month program designed to cultivate strategic sales expertise and operational excellence. This role is pivotal in driving proactive sales strategies while ensuring seamless coordination across multiple departments to maximize business opportunities, enhance customer satisfaction, and support critical operational processes such as outage planning. The ideal candidate will thrive in a fast-paced environment, leveraging strong interpersonal and analytical skills to build lasting relationships with stakeholders and contribute to long-term business growth.

Key Responsibilities

The Part Sales Specialist - Early Career Trainee will play a central role in managing the Inquiry-to-Order (ITO) process with a focus on pipeline development, commercial risk assessment, and timely responsiveness. Core responsibilities include:

• Pipeline Management and Commercial Strategy: Maintain a robust sales pipeline with regular updates, win/loss analysis, and proactive identification of commercial risks. Collaborate with cross-functional teams to align pricing strategies, negotiate commercial terms, and explore growth opportunities in parts sales and business expansion.
• Customer and Stakeholder Engagement: Cultivate strong relationships with plant stakeholders, buyers, sourcing teams, and department heads to ensure alignment between customer procurement needs and internal execution capabilities. Provide proactive support for engineering clarifications, customized parts, and consumables to meet customer requirements.
• Outage Planning and Coordination: Lead outage preparation activities by ensuring parts availability aligns with scheduled outages. Coordinate customer visits, commercial engagement plans, and field activities during outages while gathering technical feedback from site teams to enhance service delivery.
• Operational Excellence and Collaboration: Facilitate seamless coordination between procurement teams and internal execution functions to improve delivery performance and customer satisfaction. Conduct follow-up meetings to address sourcing and delivery challenges, and support cash flow forecasting, revenue estimation, and financial planning activities.
• Digital Transformation and Efficiency: Leverage digital tools and AI-driven solutions to enhance operational efficiency, streamline processes, and improve decision-making across the ITO cycle.

Required Qualifications

• Bachelor’s degree in Electronic, Electrical, or Mechanical Engineering, or a related field.
• Fresh graduates with up to 1 year of relevant experience in customer service, customer relations, or parts sales.
• Strong knowledge of customer service principles and practices, with a focus on building and maintaining customer relationships.
• Fluent proficiency in both English and Arabic, with excellent verbal and written communication skills.
• Eligibility to work in the Kingdom of Saudi Arabia without requiring company sponsorship or time restrictions.

Desired Characteristics

• Up to 1 year of experience in parts sales or the ITO process, demonstrating a foundational understanding of sales operations and customer engagement.
• Exceptional problem-solving abilities, with a demonstrated capacity to analyze data, document processes, and execute strategic initiatives.
• Proven project management skills, including the ability to plan, market, and execute programs with precision and adaptability.
• Strong commercial acumen and customer relationship management skills, with a track record of supporting industrial customers and outage planning activities.

Additional Information

This is a remote position, offering flexibility while requiring a high level of self-discipline and accountability. Relocation assistance is not provided for this role. The program is designed to provide hands-on experience, mentorship, and professional development opportunities for early career professionals aiming to build a successful career in sales and customer relations.