Sales Coordinator

About STEAM – Standard Team Contracting Company

STEAM Industrial Services Company, operating under the name STEAM – Standard Team Contracting Company, is a leading provider of industrial products and services across the Kingdom of Saudi Arabia. Committed to delivering comprehensive industrial solutions, STEAM serves international enterprises with unparalleled expertise, reliability, and customer-centric practices. The company upholds the highest standards of quality, ethics, and operational excellence, fostering long-term partnerships with clients, suppliers, and employees. By integrating best-of-breed methodologies, STEAM ensures seamless project execution and sustained customer satisfaction, positioning itself as a trusted name in the industrial sector.

Role Overview

The Sales Coordinator plays a pivotal role in driving the efficiency and effectiveness of our sales operations. This full-time, remote position is designed to support the sales team by managing critical administrative and coordination tasks that enhance client engagement and streamline sales processes. The Sales Coordinator will act as a liaison between clients, sales representatives, and internal departments, ensuring seamless communication and timely execution of sales-related activities. Responsibilities include preparing accurate quotations and proposals, tracking orders from inception to delivery, maintaining up-to-date sales records, and updating CRM systems to reflect real-time progress. Additionally, the role involves coordinating schedules, scheduling follow-ups with clients, and providing prompt responses to inquiries to foster strong customer relationships.

Key Responsibilities

• Sales Support: Prepare detailed quotations, proposals, and sales documentation in alignment with client requirements and company standards.
• Order Management: Track and monitor orders from receipt to fulfillment, ensuring timely delivery and addressing any discrepancies or delays.
• CRM Administration: Maintain accurate and current records within the CRM system, including client interactions, sales pipelines, and follow-up schedules.
• Client Communication: Serve as the primary point of contact for client inquiries, providing timely and professional responses to support inquiries and requests for information.
• Cross-Functional Collaboration: Work closely with operations and finance teams to facilitate contract processing, validate delivery timelines, and resolve customer issues efficiently.
• Reporting and Analysis: Assist in generating sales reports, analyzing data trends, and providing insights to support strategic decision-making within the sales team.
• Documentation and Compliance: Ensure all sales-related documentation adheres to company policies and regulatory requirements, maintaining a high standard of accuracy and professionalism.

Qualifications and Skills

We are seeking a proactive and detail-oriented Sales Coordinator with a strong background in sales support and coordination. The ideal candidate will possess exceptional organizational skills, a customer-focused mindset, and the ability to manage multiple tasks in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite is essential, along with a keen eye for detail and strong time management capabilities. Prior experience in industrial services or B2B sales environments is highly advantageous.

Candidates should demonstrate:

• Strong sales coordination and operations skills, including the ability to manage sales pipelines and documentation.
• Excellent customer service and sales acumen, with the ability to handle inquiries and support client relationships effectively.
• Outstanding written and verbal communication skills, enabling clear and professional interactions with clients and internal stakeholders.
• Proficiency in CRM tools, Microsoft Office (particularly Excel), and data analysis techniques.
• A diploma or bachelor’s degree in Business, Marketing, or a related field, complemented by prior experience in a sales support or coordination role.

STEAM Industrial Services Company offers a dynamic and rewarding work environment where professionals can grow their careers while contributing to the success of a leading industrial services provider. Join our team and play a key role in driving sales excellence and customer satisfaction.