Sales Representative-Operations-Region Management-Club Management-CX

Job Overview

We are seeking a dynamic and results-driven Sales Representative specializing in Operations, Region Management, Club Management, and Customer Experience (CX) to join our esteemed team at Leejam Sports in Saudi Arabia. This multifaceted role requires a strategic thinker with a passion for driving sales growth, optimizing operational efficiencies, and enhancing customer satisfaction across regional and club-level markets. The ideal candidate will possess a proven track record in sales leadership, regional strategy execution, and club management, while maintaining a relentless focus on delivering exceptional customer experiences.

Key Responsibilities

• Regional Sales Leadership: Develop and implement high-impact sales strategies to drive revenue growth within assigned regions, ensuring alignment with corporate objectives and market demands.
• Club Management Coordination: Collaborate closely with club managers to identify opportunities for sales expansion, operational improvements, and service enhancements tailored to each club’s unique needs.
• Customer Experience (CX) Optimization: Champion a customer-centric approach by analyzing feedback, resolving service gaps, and implementing initiatives to elevate satisfaction levels across all touchpoints.
• Operational Excellence: Streamline sales and operational processes to maximize efficiency, reduce costs, and ensure seamless execution of business plans across regions and clubs.
• Team Development & Mentorship: Lead, train, and mentor regional sales teams and club staff to foster a high-performance culture, ensuring alignment with company values and sales targets.
• Market Analysis & Reporting: Conduct comprehensive market research to identify trends, competitive threats, and growth opportunities, providing actionable insights to senior leadership through detailed reports and presentations.
• Cross-Functional Collaboration: Partner with marketing, finance, and supply chain teams to align sales strategies with broader business goals, ensuring cohesive and sustainable growth.

Qualifications & Skills

To excel in this role, candidates must meet the following criteria:

• Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. Advanced degrees or certifications in sales management or customer experience are highly desirable.
• Experience: Minimum of 5 years of progressive sales experience, with at least 2 years in a leadership or managerial role within regional or club management environments. Proven success in driving sales growth and operational improvements in the sports, fitness, or leisure industry is a strong asset.
• Sales & Leadership Skills: Exceptional ability to develop and execute sales strategies, lead high-performing teams, and motivate staff to achieve ambitious targets.
• Customer-Centric Mindset: A deep commitment to enhancing customer experience, with the ability to analyze feedback and implement data-driven improvements.
• Analytical & Strategic Thinking: Strong analytical skills to interpret market data, identify trends, and make informed decisions that drive business success.
• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to liaise effectively with stakeholders at all levels, from club staff to senior executives.
• Technical Proficiency: Familiarity with CRM systems, sales analytics tools, and Microsoft Office Suite (Excel, PowerPoint, etc.).

Why Join Leejam Sports?

As a leading player in the sports and fitness industry in Saudi Arabia, Leejam Sports offers a dynamic and rewarding career environment where your contributions will directly impact our growth and success. You will benefit from:

• A competitive compensation package, including performance-based incentives and comprehensive benefits.
• Opportunities for professional development and career advancement in a fast-paced, innovative industry.
• Collaborative and inclusive work culture that values diversity, creativity, and excellence.
• Access to cutting-edge training programs and resources to enhance your skills and leadership capabilities.

If you are a driven sales professional with a passion for operations, club management, and customer experience, we invite you to apply and take the next step in your career with Leejam Sports.