Business Analyst

Position Overview

We are seeking a dynamic and results-oriented Business Analyst to join our team and drive operational excellence through data-driven insights and strategic process improvements. In this pivotal role, you will collaborate closely with Commercial Operations and Digital Transformation initiatives to bridge the gap between business needs and innovative solutions. Your responsibilities will encompass transforming complex business requirements into actionable intelligence, optimizing Sales Force Automation (SFA) utilization, enhancing commercial Standard Operating Procedures (SOPs), and ensuring seamless implementation of promotion and pricing strategies. Additionally, you will develop and maintain performance dashboards to provide leadership with real-time visibility into key metrics, enabling faster, more informed decision-making.

Key Responsibilities

The Business Analyst will play a critical role in enhancing business-as-usual operations by identifying inefficiencies, proposing scalable improvements, and fostering cross-functional collaboration. Your core responsibilities will include:

• Core Administrative Duties:
  • Conducting in-depth pricing analysis to support strategic decision-making.
  • Drafting, refining, and governing Standard Operating Procedures (SOPs) to ensure consistency and compliance.
  • Documenting business requirements to align IT development with organizational objectives.
• Analytical and Reporting Functions:
  • Evaluating existing processes to identify gaps, inefficiencies, and opportunities for enhancement.
  • Designing, developing, and maintaining Power BI reports and dashboards to provide clear visibility into performance metrics, ROI, and operational efficiency.
  • Migrating and optimizing reporting systems from Excel to advanced Business Intelligence (BI) tools to improve accuracy and accessibility.
• Operational Excellence:
  • Testing, maintaining, and continuously improving business systems and operations to ensure reliability and scalability.
  • Monitoring project team performance to ensure adherence to targets, deadlines, and quality standards.
  • Acting as a liaison between business stakeholders and IT teams, both locally and globally, to facilitate seamless communication and project execution.
  • Serving as a Business Intelligence super user, driving adoption of BI tools and planning future upgrades to enhance analytical capabilities.
• Strategic Improvement Initiatives:
  • Identifying and capitalizing on opportunities for improvement across various work streams to drive operational efficiency and business growth.
  • Analyzing customer and company data, including sell-out and sell-in metrics, to derive actionable insights and support strategic planning.
  • Understanding the full sales cycle—from forecasting and sales execution to delivery and collections—to inform data-driven recommendations.

Required Skills and Qualifications

To excel in this role, you must possess the following qualifications and competencies:

• Education and Technical Proficiency:
  • Bachelor’s degree in Business Administration, Information Technology, or a related field.
  • Proficiency in Microsoft Office Suite, including advanced Excel skills for data analysis and reporting.
  • Strong working knowledge of Business Intelligence tools, particularly Power BI.
• Analytical and Problem-Solving Abilities:
  • Exceptional analytical skills with the ability to interpret complex data sets and translate them into clear, actionable insights.
  • Proven problem-solving capabilities with a focus on identifying root causes and implementing effective solutions.
  • Experience in analyzing large datasets, summarizing key findings, and presenting recommendations to stakeholders.
• Project and Time Management:
  • Ability to manage multiple priorities and projects simultaneously in a fast-paced, dynamic environment.
  • Strong time-management skills with a commitment to meeting deadlines and delivering high-quality work.
  • Self-driven and motivated with a proactive approach to learning and professional development.
• Communication and Collaboration:
  • Excellent verbal and written communication skills to effectively liaise between business and IT teams.
  • Experience working cross-functionally with departments such as Sales, Supply Chain, Operations, Finance, and Marketing.
  • Ability to present complex information in a clear and concise manner to diverse audiences.

Desirable Experience

While not mandatory, the following experience will be highly advantageous:

• Prior experience in roles that require cross-functional collaboration, particularly in sales, supply chain, or operations.
• Familiarity with customer and company sales data, including forecasting, sell-out, and sell-in analysis.
• Understanding of end-to-end sales cycles, from initial forecasting to final collections.
• Experience with additional Business Intelligence tools beyond Power BI, such as Tableau or Qlik Sense.
• Exposure to digital transformation initiatives and the implementation of scalable technological solutions.