Sales Representative - Jeddah

About the Role

As a Sales Representative in Jeddah, you will play a pivotal role in driving Etihad Airways’ commercial success by executing strategic sales initiatives, fostering long-term business relationships, and maximizing revenue opportunities within your assigned accounts. This position demands a proactive, results-driven professional who thrives in a dynamic market environment, leveraging data-driven insights and industry expertise to achieve and surpass sales targets. Your contributions will directly support Etihad’s profitability objectives while enhancing our market presence in the region.

Key Responsibilities

• Sales Strategy Execution: Develop, align, and implement tailored sales plans to meet established targets, utilizing advanced tools, market data, and strategic insights provided by Sales Strategy and Planning teams. Ensure all activities are aligned with Etihad’s commercial objectives.
• Market and Competitor Analysis: Conduct in-depth research to assess market potential, identify high-value customers, and evaluate competitive landscapes. Utilize sales toolkits to convert identified opportunities into revenue streams, while recommending strategic interventions to support regional business development.
• Customer Relationship Management: Establish, nurture, and sustain strong business relationships with both existing and prospective accounts. Act as a trusted advisor by proactively communicating new products, services, and promotions to drive sales growth and customer retention.
• Contract Negotiation and Management: Collaborate with cross-functional teams to draft, review, and finalize contractual agreements that align with customer requirements and corporate policies. Negotiate commercial terms to secure deals while adhering to Etihad’s guidelines and industry best practices.
• Industry and Competitor Intelligence: Gather, analyze, and disseminate critical information on competitors, market trends, and industry developments. Use these insights to refine sales strategies, enhance Etihad’s market share, and ensure our value proposition remains competitive and compelling.
• Stakeholder Collaboration: Work closely with global sales enablement teams to identify and implement the most effective promotional techniques. Maintain open communication channels with accounts to ensure they receive timely updates on Etihad’s offerings and strategic initiatives.
• CRM and Data Management: Ensure customer data within Etihad’s CRM system is accurate, up-to-date, and reflective of the latest interactions. Leverage CRM tools to track sales progress, monitor customer engagement, and support data-driven decision-making.
• Professional Development: Complete all mandatory Etihad commercial training programs and stay abreast of industry trends to position yourself as a thought leader in your field. Actively contribute to the evolution of sales strategies and best practices within the organization.

Qualifications and Skills

• Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• Experience: Minimum of 3 years in a sales role, with a proven track record of achieving or exceeding targets in a B2B or B2C environment. Experience in the aviation, travel, or hospitality industry is highly desirable.
• Analytical and Commercial Acumen: Strong analytical skills with the ability to interpret market data, identify trends, and translate insights into actionable sales strategies. Demonstrated commercial awareness and a results-oriented mindset.
• Stakeholder Management: Proven ability to manage multiple stakeholders across various departments, including marketing, operations, and finance, to align on sales objectives and deliver cohesive solutions.
• Communication and Negotiation: Exceptional verbal and written communication skills, with the ability to negotiate effectively and build rapport with clients at all levels. Fluency in English is required; additional languages, particularly Arabic, are advantageous.
• Technological Proficiency: Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite. Familiarity with sales analytics tools and data visualization platforms is a plus.
• Personal Attributes: Self-motivated, resilient, and adaptable with a strong customer service orientation. Ability to work independently while collaborating effectively within a team to achieve shared goals.

Why Join Etihad Airways?

Etihad Airways is not just the UAE’s national carrier—we are a global leader shaping the future of aviation. Headquartered in Abu Dhabi, we connect people across continents, cultures, and industries while advancing our ambitious Journey 2030 strategy. This vision includes doubling our fleet, expanding our network, and investing in our people to redefine excellence in air travel. As a member of our team, you will have the opportunity to contribute to a dynamic, forward-thinking organization where your career can take flight.

We offer a competitive compensation package, professional development opportunities, and the chance to be part of a diverse, inclusive, and innovative workplace. Whether you are an experienced sales professional or looking to advance your career in a high-impact role, Etihad Airways provides the platform to achieve your ambitions while making a meaningful difference in the world of aviation.