Quality Engineer - Intern

Quality Engineer - Intern

The Quality Engineer - Intern role is responsible for Operational Quality, ensuring the dispatch of 100% consumer acceptable quality products from the factory. This includes on-line Quality management of manufacturing processes, from material handling to batch making, and Finished Good Quality Assurance. The role also involves driving digitalization and quality support to UMS (continuous improvement).

Key responsibilities include:

• Developing, leading, and driving optimization and Kaizen related to top plant and quality losses.
• Maintaining, developing, and using operational knowledge of various digital support systems used for Quality applications.
• Defining Statistical Process Control methods for use in setting targets and limits for operational areas.
• Managing and ensuring compliance with the quality management system through communication, training, and internal/external audits.
• Leading data collection, analysis, and assignment to standard Quality loss trees in support of operational KPIs reporting.
• Utilizing SAP QM and Unilever specifications including SAP PLM & ECC and supports verification of use for quality purposes.
• Tracking and trending consumer complaint data to ensure focused improvement within gaps.
• Interpreting, applying, and enforcing all company policies, programs, regulations, and safety/Environmental rules, reporting and communicating results, issues, and improvements to relevant stakeholders.
• Leading the improvement in packaging materials, reduction of E-incidents and Quality downtimes in production lines.
• Ensuring that all making and packing areas comply with Good Manufacturing Practice (GMP) and HACCP requirements.
• Identifying and developing Quality gate controls at every critical stage of receiving, processing, storage, transferring, filling, packaging, and dispatch operations of Material & Finished Goods in the factory along with manufacturing and logistics teams.
• Ensuring that Quality related projects are being executed on time by following up with project owners.
• Supporting the implementation and verification of procedures to control non-conforming materials and products.
• Supporting structured quality improvement activities related to customer, consumer issues and PQS gaps.
• Supporting the implementation and assessing of ongoing compliance to intake control program for received materials and packaging.
• Leading PQS/DSI improvement on shop floor with Quality analysts, Process Engineers, and Operators with respect to monitoring, compliance, reporting, and sharing.
• Leading investigation and actions implementation on complaints received from market and Mfg. Q Incident from the production lines.
• Monitoring and improving KPI and KAI Performance of the department.
• Implementing and verifying site calibration and maintenance program for inspection, measuring, and testing equipment. Coordinating performance of lab equipment capability studies.
• Developing foolproof processes and procedures to eliminate Quality related defects in production lines and process making areas.
• Implementing SPC (Six sigma approach), Product/Process parameter, PFMEA in making and finishing areas, identifying, recording, and eliminating sporadic & chronic losses from the processes.
• Leading the digitalization in the QA Department.
• Co-leading Quality Pillar activities in UMS and providing additional technical expertise to the factory for troubleshooting quality issues.
• Facilitating UMS activities with QM members coordination.