Project Coordinator

Position Overview

We are seeking a highly organized and detail-oriented Project Coordinator to join our dynamic team. Reporting directly to the Chief Strategy Officer (CSO), this role is pivotal in driving the successful implementation of strategic initiatives across the organization. The Project Coordinator will serve as the linchpin between departmental teams, senior leadership, and external stakeholders, ensuring seamless coordination, rigorous monitoring, and timely execution of projects aligned with our organizational objectives. This position demands a proactive problem-solver with exceptional analytical skills and the ability to thrive in a fast-paced, multi-stakeholder environment.

Key Responsibilities

The Project Coordinator will play a central role in facilitating project execution and operational excellence through the following core responsibilities:

Organizational Accountabilities

• Strategic Alignment: Ensure all assigned projects and operational programs are fully aligned with the organization’s approved strategic plan. Collaborate closely with department heads and committee leads to validate that deliverables remain consistent with enterprise-wide priorities and objectives.
• Performance Monitoring: Track and analyze Balanced Scorecard (BSC) performance data at both the project and program levels. Identify deviations from targets, document findings, and promptly report status updates to the Strategy Analyst and CSO to facilitate informed decision-making.
• Reporting and Documentation: Compile comprehensive project-level progress reports and portfolio status updates. Provide the CSO with a clear, actionable operational view of project performance, highlighting key achievements, risks, and areas requiring intervention.
• Cascading Objectives: Support the strategic cascading process by coordinating with department leads to ensure project objectives and deliverables are consistently aligned with assigned strategic targets and organizational goals.
• Stakeholder Communication: Maintain open and proactive communication channels with project teams, committee leads, and operational stakeholders. Coordinate activities, follow up on action items, and facilitate timely issue resolution to minimize disruptions and delays.
• Risk Management: Monitor day-to-day project risks and operational issues. Escalate concerns to the relevant project sponsor or manager without delay to prevent potential delays, quality failures, or compliance gaps.

Functional Accountabilities

• Data Management: Collect, organize, and validate project-level data to ensure accuracy and reliability. Support data availability initiatives and maintain meticulous records for reporting and auditing purposes.
• Dashboard and KPI Tracking: Populate and monitor existing dashboards and Key Performance Indicator (KPI) trackers. Update project-level data in real-time, flag variances, and ensure dashboards reflect the most current project status for stakeholders.
• Budget Oversight: Track project budgets against approved allocations. Identify and document budget variances, and escalate findings to the relevant project manager or Strategy Analyst for further analysis and corrective action.
• Project Registry Management: Maintain a centralized project registry to ensure all projects are documented with complete and issued project packs. Track milestones, deliverables, timelines, and resource utilization to support transparency and accountability.

Key Stakeholders

The Project Coordinator will interact with a diverse range of internal and external stakeholders, including:

Internal Stakeholders

• Project Managers and Directors
• Strategy and Performance Management Teams
• Finance, Procurement, and IT Departments
• Department Heads and Operational Leads

External Stakeholders

• External Consultants and Vendors
• Accreditation and Regulatory Authorities (where applicable)
• Technology or Data Analytics Service Providers

Qualifications and Requirements

Knowledge and Experience

• Minimum of 4–6 years of progressive experience in project coordination, project management support, or a Project Management Office (PMO) role, preferably within a healthcare or similarly complex organizational environment.
• Strong analytical skills with a keen attention to detail and the ability to interpret complex data sets to derive actionable insights.
• Familiarity with project management methodologies (e.g., Agile, Waterfall) and proficiency in project management tools (e.g., MS Project, JIRA).
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data visualization tools such as Power BI or Tableau.
• Experience working in structured environments with multiple stakeholders, demonstrating the ability to balance competing priorities and deliver results under pressure.

Education and Certifications

• Bachelor’s degree in Business Administration, Healthcare Management, Project Management, or a related field—required.
• Certification in project analysis, business analytics, or project management (e.g., KPI, OKR, Balanced Scorecard, or Total Quality Management)—preferred.

Skills and Competencies

• Exceptional administrative and organizational skills, with the ability to manage multiple projects and deadlines simultaneously.
• Strong written and verbal communication skills in both Arabic and English, with the ability to prepare clear, concise reports, meeting minutes, and documentation.
• Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and strong time management capabilities.
• Meticulous attention to detail and a commitment to maintaining accurate and confidential records.
• Basic knowledge of IT service workflows and healthcare IT systems is considered a valuable asset.
• Professional demeanor with the ability to handle sensitive information with discretion and integrity.