Sales Supervisor

About Mawarid Electronics Ltd.

Mawarid Electronics Ltd., a pioneering system integrator in the ICT and telecom infrastructure sector, has been a cornerstone of Saudi Arabia’s technological advancement since its establishment in 1980. With a legacy spanning 45 years, the company is renowned for delivering scalable, high-performance connectivity solutions through end-to-end services, including consulting, implementation, and managed services. Specializing in ISP (Internet Service Provider) and OSP (Outside Plant) solutions, Mawarid Electronics ensures robust broadband connectivity and advanced infrastructure deployment across urban centers and remote regions. Committed to innovation, the company plays a pivotal role in driving Saudi Arabia’s digital transformation agenda, fostering economic growth and technological resilience. For further details on our operations and career opportunities, visit our official websites at www.mel.sa and www.mel.sa/?a=careers.

Role Overview

We are seeking a dynamic and results-driven Sales Supervisor to join our team on a contract basis in the Riyadh Region. This on-site position is designed for a seasoned professional capable of leading daily sales operations, mentoring a high-performing sales team, and driving consistent revenue growth. The Sales Supervisor will be responsible for setting ambitious yet achievable sales targets, monitoring team performance, and ensuring the seamless execution of strategic sales initiatives and customer service excellence. Your role will extend beyond internal leadership to include active business development, fostering long-term client relationships, and collaborating with cross-functional teams to deliver tailored solutions and resolve customer challenges. Additionally, you will compile and analyze sales reports, interpret market trends to inform strategy, and provide targeted training to enhance your team’s capabilities and productivity.

Key Responsibilities

• Team Leadership & Development: Lead, mentor, and coach a team of sales professionals to maximize their potential, ensuring alignment with company objectives and fostering a culture of accountability and continuous improvement.
• Sales Strategy Execution: Oversee the implementation of sales strategies, monitor pipeline management, and ensure adherence to performance metrics to meet or exceed revenue targets.
• Client Relationship Management: Cultivate and maintain strong, trust-based relationships with key clients, understanding their evolving needs and presenting tailored ICT and telecom solutions that drive satisfaction and loyalty.
• Cross-Functional Collaboration: Work closely with internal departments, including marketing, technical, and customer support teams, to streamline processes, address client requirements, and resolve operational challenges efficiently.
• Market Analysis & Reporting: Conduct in-depth analysis of sales data, market trends, and competitive landscapes to generate actionable insights, support strategic decision-making, and refine sales approaches for optimal results.
• Training & Performance Optimization: Identify skill gaps within the team and design targeted training programs to enhance product knowledge, sales techniques, and customer engagement strategies, thereby boosting overall team performance.
• Reporting & Documentation: Prepare comprehensive sales reports, performance dashboards, and presentations to senior management, highlighting progress, challenges, and opportunities for growth.

Qualifications & Skills

To excel in this role, candidates must possess the following qualifications and competencies:

• Proven Leadership Experience: A minimum of 3-5 years in sales supervision or leadership roles, with a track record of successfully managing and developing high-performing sales teams.
• Industry Expertise: Prior experience in the ICT, telecom, or related sectors, with a deep understanding of broadband solutions, infrastructure deployment, and digital transformation trends.
• Strong Analytical Aptitude: Exceptional ability to interpret sales data, identify trends, and translate insights into actionable strategies that drive revenue growth and market penetration.
• Exceptional Communication Skills: Outstanding verbal and written communication abilities to engage clients, articulate complex solutions, and negotiate effectively at all levels.
• Customer-Centric Mindset: A passion for delivering exceptional customer service, with the skills to build rapport, understand client needs, and present solutions that exceed expectations.
• Market Knowledge: Familiarity with the Saudi market, particularly within the Riyadh Region, and an understanding of local business dynamics, regulatory frameworks, and competitive landscapes.
• Technical Proficiency: Competency in using CRM software, Microsoft Office Suite (Excel, PowerPoint, Word), and other digital tools to prepare reports, presentations, and data visualizations.
• Educational Background: A relevant diploma or bachelor’s degree in Business Administration, Marketing, Sales, or a related field is highly preferred.

If you are a motivated leader with a passion for sales excellence and a commitment to driving business growth, we invite you to apply and become an integral part of Mawarid Electronics’ journey toward technological leadership in Saudi Arabia.