Hotel Cleanliness Expert

Position Overview

As a Hotel Cleanliness Expert at Shura Island The Red Sea, you will play a pivotal role in shaping the guest experience by ensuring impeccable cleanliness and maintenance across all hotel spaces. This position is not merely about tidying rooms or making beds—it is about creating an unforgettable, luxurious environment where every detail contributes to an exceptional stay. You will be responsible for upholding the highest standards of cleanliness, responding to guest requests, and maintaining the aesthetic appeal of both guest rooms and public areas. Your dedication to excellence will directly impact guest satisfaction and the hotel’s reputation for world-class service.

Key Responsibilities

In this dynamic role, you will perform a wide range of housekeeping and maintenance tasks to ensure the hotel remains pristine and inviting. Your responsibilities will include:

• Guest Room and Public Space Cleaning: Thoroughly cleaning and sanitizing guest rooms, suites, and public areas, including bathrooms, corridors, lobbies, and recreational facilities, to meet the hotel’s stringent cleanliness standards.
• Guest Requests and Service: Promptly addressing guest inquiries, requests, and complaints related to cleanliness or maintenance, ensuring a seamless and satisfactory experience.
• Supply Management: Restocking and organizing housekeeping carts, replenishing amenities, and ensuring all cleaning supplies are readily available for efficient service delivery.
• Physical Demands: Performing physically demanding tasks, including standing, walking, bending, lifting, and moving objects weighing up to 50 pounds (22.7 kg), without assistance. This role requires stamina, mobility, and the ability to work efficiently in a fast-paced environment.
• Adherence to Standards: Following Marriott International’s policies, procedures, and quality standards to maintain a safe, clean, and professional work environment. This includes wearing a clean, well-maintained uniform and presenting a polished, professional appearance at all times.
• Confidentiality and Professionalism: Respecting guest privacy and maintaining confidentiality regarding hotel operations and guest information.
• Team Collaboration: Working closely with other departments, including front desk, maintenance, and food and beverage, to ensure a cohesive and high-quality guest experience.

Ideal Candidate Profile

We are seeking an extroverted, detail-oriented, and passionate individual who thrives in a dynamic and guest-centric environment. The ideal candidate will possess the following qualities:

• Exceptional Work Ethic: A commitment to delivering flawless service and exceeding guest expectations in every interaction.
• Adaptability: The ability to multitask, prioritize, and adapt to changing priorities in a fast-paced setting.
• Customer Focus: A genuine desire to create memorable experiences for guests through attentive and proactive service.
• Physical Stamina: The ability to perform physically demanding tasks for extended periods, including standing, walking, and lifting.
• Professionalism: A polished appearance, strong communication skills, and a commitment to maintaining a positive and respectful work environment.
• Cultural Awareness: An appreciation for diversity and a commitment to fostering an inclusive workplace where all employees feel valued and respected.

Why Join Us?

By joining the team at Shura Island The Red Sea, you will become part of the prestigious EDITION Hotels portfolio, a collaboration between Marriott International and renowned hotelier Ian Schrager. EDITION Hotels are celebrated for their unique blend of luxury, innovation, and personalized service, offering guests an experience that transcends conventional hospitality. As a Hotel Cleanliness Expert, you will contribute to creating an environment where sophistication, creativity, and excellence converge to deliver an extraordinary guest experience.

At Marriott International, we are committed to fostering an inclusive workplace where diversity is celebrated, and every employee has the opportunity to thrive. We uphold a zero-tolerance policy for discrimination based on protected characteristics, including disability, veteran status, and other legally protected attributes. Our goal is to create a workplace where everyone feels welcomed, respected, and empowered to perform at their best.

If you are looking for a career that inspires you, challenges you, and allows you to make a meaningful impact, we invite you to apply today. Join us at Shura Island The Red Sea and be part of a team that is redefining luxury hospitality.