Front Office Supervisor (Saudi Only)

Front Office Supervisor (Saudi Only)

Join Accor, a global leader in the art of responsible hospitality, where life pulses with passion! With over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries, Accor offers a vibrant and diverse work environment. As a Front Office Supervisor, you will become a Heartist®, embodying our commitment to hospitality as a work of heart.

In this role, you will oversee the daily operations of the reception team, ensuring smooth shift management and effective communication with other departments. Your responsibilities include:

• Reviewing and updating the logbook
• Checking equipment and maintaining a well-groomed, cheerful disposition
• Overseeing day-to-day operations and reporting to your superior
• Attending and monitoring team trainings
• Handling guest complaints and implementing the Front Office OSM
• Performing tasks in line with company standards, values, and competencies
• Coordinating with departments and ensuring guest security
• Resolving guest complaints and requests promptly
• Driving upselling and carrying out additional tasks as requested

To excel in this role, you should possess strong motivational skills, be proactive, and maintain perfect grooming at all times. Join us and become a Heartist®, creating lasting, memorable experiences for our guests and colleagues.