Senior System Engineer - Windows

About Geidea

Founded in 2008, Geidea stands at the forefront of innovation in digital payment solutions, empowering businesses of all sizes to achieve commercial success through cutting-edge technology and customer-centric approaches. By attracting and nurturing top-tier talent, Geidea delivers best-in-class solutions that enable organizations to scale, innovate, and thrive in competitive markets. Our technology ecosystem reflects our people—smart, forward-thinking, and relentlessly committed to excellence. Join us in redefining the future of digital transactions and enterprise solutions.

Job Overview

As a Senior System Engineer – Windows, you will play a pivotal role in maintaining and enhancing our enterprise-grade Windows infrastructure. This position demands deep technical expertise in Microsoft Windows Server environments, virtualization, cloud technologies, and security compliance. You will be responsible for designing, implementing, and optimizing robust systems that ensure high availability, security, and operational efficiency across our global infrastructure. If you are passionate about leveraging technology to drive business success and thrive in a dynamic, collaborative environment, this is the opportunity for you.

Key Responsibilities

In this role, you will be accountable for the following core functions:

• System Administration & Configuration: Install, configure, test, and maintain Windows systems and management tools, ensuring optimal performance and reliability.
• Backup & Disaster Recovery: Configure and manage Windows Backup, imaging solutions, and Veeam Backup to safeguard critical data and ensure business continuity.
• Hardware & Virtualization Management: Deploy, configure, and maintain enterprise-grade hardware from HP, Dell, and Nutanix, alongside virtualization platforms such as VMware (vCenter, Nutanix AOS) and Nutanix Prism Central.
• Cloud Infrastructure: Implement and manage cloud environments across Azure, AWS, and Oracle Cloud Infrastructure (OCI), ensuring seamless integration and scalability.
• Security & Compliance: Enforce PCI-DSS compliance through system hardening, security controls, and automated deployment of IT security tools. Manage Windows patching, firmware updates, and advanced troubleshooting to mitigate risks.
• Active Directory & Remote Services: Configure and optimize Domain Controller settings, including Cross-Forest Trusts, and implement Remote Desktop Services (RD Broker, RD Gateway, RD Web) for secure remote access.
• Performance Optimization & Support: Monitor system performance, recommend improvements, and provide Tier 3 support, including advanced troubleshooting and documentation. Assist L1 and L2 teams in resolving critical incidents during on-call rotations, including weekends and public holidays.
• Asset & License Management: Maintain accurate asset inventories and manage software license renewals to ensure compliance and cost efficiency.

Qualifications & Skills

To excel in this role, you must possess the following qualifications and expertise:

• Experience: Minimum of 6-8 years in systems administration or engineering within Cloud, Virtualization, or Managed Service Provider environments.
• Certifications: MCSE or MCITP certification is required. Nutanix (NCP) or VMware (VCP) certification is mandatory.
• Technical Proficiency: Extensive experience with Microsoft Windows Server, Active Directory, Group Policy, Windows patch management, and advanced troubleshooting. Strong knowledge of virtualization (Nutanix, VMware), cloud platforms (Azure, AWS, OCI), and PCI-DSS compliance.
• Process Improvement: Ability to develop, refine, and adapt processes and procedures to enhance operational efficiency and scalability.
• Education: Bachelor’s degree in Computer Science or an equivalent field.

Our Values & Culture

At Geidea, our values shape every decision and action we take. We are committed to:

• Customer First: Prioritizing customer needs in every solution we design and deliver.
• Open: Embracing transparency and continuous improvement to foster innovation.
• Real: Delivering straightforward, no-nonsense solutions without unnecessary complexity.
• Bold: Challenging the status quo and driving meaningful change.
• Resilient: Learning from failures and emerging stronger with each setback.
• Collaborative: Leveraging teamwork to achieve extraordinary results.

Join us in transforming the digital payment landscape and shaping the future of enterprise technology. Apply today and become part of the Geidea story.