Account Manager

About Upshifters

Upshifters is a dynamic collective of forward-thinking digital marketing specialists committed to propelling brands toward accelerated growth and enhanced visibility. Our mission is to craft and execute high-impact, strategic marketing campaigns that empower clients to gain a competitive edge in their respective markets. By fostering a culture of collaboration, innovation, and accountability, we deliver tailored marketing solutions designed to achieve measurable results. At Upshifters, we celebrate open idea-sharing and recognize outstanding performance, creating an environment where professionals thrive while contributing to diverse client projects and mastering the latest digital marketing techniques.

Role Overview

We are seeking an experienced Account Manager with 2–6 years of expertise in marketing or advertising to join our team in Riyadh. In this pivotal role, you will serve as the primary liaison between our agency and our valued clients, overseeing the seamless execution of marketing campaigns from inception to completion. Your responsibilities will include managing client relationships, facilitating day-to-day communications, and ensuring that all deliverables align with client objectives and industry best practices. You will collaborate closely with our creative, content, strategy, and performance marketing teams to develop and implement integrated campaigns that drive tangible outcomes and foster long-term client partnerships.

Key Responsibilities

• Client Relationship Management: Act as the trusted advisor to assigned clients, understanding their business goals, challenges, and expectations to deliver tailored marketing solutions.
• Campaign Execution: Oversee the end-to-end management of marketing campaigns, including planning, coordination, and performance tracking to ensure timely and successful delivery.
• Cross-Functional Collaboration: Work closely with creative, content, strategy, and performance teams to align on project goals, review progress, and resolve any obstacles that may arise.
• Client Communication: Maintain clear and consistent communication with clients, providing regular updates, presenting campaign results, and addressing any concerns or feedback promptly.
• Project Management: Utilize strong organizational skills to manage multiple client accounts, prioritize tasks effectively, and ensure all projects adhere to deadlines and budget constraints.
• Strategic Insights: Contribute to the development of marketing strategies by analyzing client needs, market trends, and competitive landscapes to recommend data-driven solutions.

Qualifications & Skills

• 2–6 years of experience as an Account Manager in a marketing or advertising agency, with a proven track record of managing client relationships and campaign execution.
• In-depth understanding of digital marketing principles, branding strategies, and integrated marketing communications.
• Experience in managing multiple client accounts simultaneously, demonstrating exceptional multitasking and prioritization abilities.
• Strong client-facing skills, including excellent communication, negotiation, and presentation capabilities to build trust and foster long-term partnerships.
• Proven project management expertise, with the ability to coordinate cross-functional teams and deliver projects on time and within budget.
• Fluency in English (both written and verbal) is essential; proficiency in Arabic is considered a valuable asset.
• Educational background in Marketing, Business Administration, Communications, or a related field is required. Additional certifications in digital marketing or project management are a plus.

Why Join Us?

As an Account Manager at Upshifters, you will have the opportunity to work on a diverse portfolio of high-profile client projects, gaining exposure to cutting-edge marketing techniques and industry-leading tools. You will be part of a collaborative and innovative team that values your contributions and invests in your professional growth. In return, we offer a competitive compensation package, opportunities for career advancement, and a work environment that encourages creativity, accountability, and continuous learning.