IT Pre-Sales Engineer

Position Overview

We are looking for a highly skilled and motivated IT Pre-Sales Engineer to join our dynamic team. In this pivotal role, you will play a critical part in shaping and delivering technical solutions that align with client requirements across Networking, Security Systems, and CCTV/Surveillance. Your expertise will bridge the gap between technical feasibility and business objectives, ensuring that our proposals are not only competitive but also compliant, innovative, and cost-effective. Collaborating closely with sales, project, and design teams, you will transform client needs into robust technical architectures while maintaining a strong focus on delivering exceptional value.

Key Responsibilities

• Technical Solution Development: Analyze client requirements from RFPs, RFQs, and tender documents to design tailored technical solutions for networking, security, and CCTV systems. Ensure solutions meet project specifications, regulatory standards, and industry best practices.
• Proposal Preparation: Develop comprehensive Bill of Quantities (BOQ), technical compliance sheets, and detailed system architecture designs. Prepare and present technical proposals, including product demonstrations and proof-of-concepts (POCs), to clients, consultants, and stakeholders.
• Product and Vendor Selection: Evaluate and select appropriate products and vendors based on project scope, budget, and technical requirements. Leverage expertise in structured cabling, switches, firewalls, access control, IP CCTV, VMS platforms, and related technologies.
• Site Assessments: Conduct thorough site surveys to assess technical feasibility, identify potential challenges, and gather accurate requirements for seamless project execution.
• Vendor and OEM Coordination: Collaborate with leading vendors and OEMs such as Cisco, Fortinet, Hikvision, Axis, Milestone, Genetec, and HID to obtain competitive quotations, certifications, and technical support. Ensure alignment with project timelines and specifications.
• Tender Clarifications: Respond to technical queries during tender clarification phases, providing clear and concise explanations to address client and consultant concerns.
• Compliance and Standards: Ensure all proposed solutions adhere to local regulations and industry standards, including NFPA, SIRA, TDRA, or other relevant authority requirements. Stay updated on emerging technologies and compliance changes.
• Documentation and Handover: Prepare and maintain detailed technical documentation, including system designs and BOQs. Facilitate a smooth transition of technical details to the project and implementation teams upon order confirmation.
• Knowledge Management: Maintain a deep understanding of networking fundamentals, cybersecurity principles, and CCTV/surveillance technologies. Share insights and best practices to enhance team capabilities and client solutions.

Qualifications and Skills

To excel in this role, you must possess the following qualifications and competencies:

• Education: A Bachelor’s degree in Electrical/Electronics/Computer/IT Engineering or a related technical field.
• Experience: A minimum of 3–6 years of relevant experience in pre-sales, system integration, or technical sales within the ELV, IT, or Security industry.
• Technical Proficiency:
  • Strong knowledge of networking fundamentals (LAN/WAN, switching, routing, structured cabling) and network security (firewalls, VPN, NAC).
  • Hands-on experience or in-depth understanding of CCTV/IP surveillance systems, VMS platforms, and access control systems.
  • Familiarity with relevant certifications such as CCNA/CCNP, Fortinet NSE, Hikvision/Axis/Milestone certifications, PSP/CPP is highly advantageous.
• Technical Skills:
  • Proficiency in preparing BOQs, technical proposals, and compliance sheets.
  • Ability to interpret and create electrical/ELV drawings; familiarity with AutoCAD is a plus.
  • Strong command of MS Office Suite (Excel, PowerPoint, Word) and familiarity with design tools such as Visio.
• Soft Skills:
  • Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
  • Proven ability to manage multiple tenders and projects simultaneously, ensuring timely delivery under pressure.
  • Collaborative mindset with strong coordination skills across sales, engineering, and procurement teams.
  • A valid driving license may be required for site visits.

Preferred Attributes

We value candidates who demonstrate the following qualities:

• Analytical Thinking: A strong problem-solving mindset with the ability to assess technical challenges and propose effective solutions.
• Adaptability: The capacity to thrive in a fast-paced environment while managing competing priorities and deadlines.
• Team Collaboration: A proactive and cooperative approach, fostering strong relationships with internal and external stakeholders.