Program Manager

Program Manager - Client Program Lead

The Program Manager will oversee and direct the overall client program, encompassing a significant automated warehouse project and additional IT and warehouse counting/operations projects. This high-visibility role demands direct engagement with C-level executives and the adept management of multiple concurrent workstreams across diverse technical domains.

• Key Responsibilities:
• Lead and manage the full client program, supervising multiple projects in parallel, including the major automated warehouse initiative and other IT and warehouse counting/operations projects.
• Oversee project execution across design, infrastructure, systems, and hardware where applicable.
• Manage resource planning and allocation across engineering, IT, operations, and technical teams.
• Oversee vendor selection, contracts, and performance across all projects to ensure timely, quality delivery.
• Coordinate infrastructure and systems integration across the program.
• Lead regular meetings with C-level executives, presenting program updates, risks, and recommendations.
• Ensure all projects are delivered on time, within budget, and to required quality/safety standards.
• Identify risks proactively across the program and drive mitigation plans.
• Align technical teams, vendors, and executive stakeholders across all workstreams.

Required Candidate Profile:

• Minimum 5 years of experience managing large-scale projects (mandatory).
• Experience managing multiple/parallel projects or programs is preferred.
• Background in IT projects and/or warehouse-related projects (counting, operations, infrastructure) is required; automation project experience is a plus but not mandatory.
• Strong track record in vendor and resource management.
• Excellent communication and stakeholder management skills, with demonstrated experience presenting to and influencing C-level executives.
• Good understanding of systems, infrastructure planning, and hardware deployment.
• PMP or equivalent project management certification is a plus.