Associate - VM (Jeddah)

About Chalhoub Group

For more than seven decades, Chalhoub Group has stood at the forefront of luxury retail in the Middle East, transforming dreams into reality through unparalleled experiences. As a hybrid luxury retailer, the Group proudly represents over 10 owned brands while serving as a distinguished distributor and marketing partner for more than 400 international luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre labels. With a relentless commitment to innovation and cultural bridging, Chalhoub Group redefines luxury retail by delivering seamless omnichannel experiences across a vast network of over 950 stores, digital platforms, and mobile applications. At the heart of this transformation is The Greenhouse, the Group’s dedicated innovation hub, which incubates and accelerates startups and emerging businesses across the region and beyond.

Chalhoub Group is deeply committed to fostering a culture of diversity, equity, and inclusion, where forward-thinking and future-proofing drive every initiative. With a workforce of over 16,000 professionals spanning eight countries in the Middle East and Latin America, the Group has earned the prestigious Great Place to Work® certification in multiple markets. Sustainability remains a cornerstone of its strategy, reflected in its alignment with the United Nations Global Compact, adherence to the Women’s Empowerment Principles, and its ambitious pledge to achieve Net Zero emissions by 2040.

Role Overview

As an Associate - Visual Merchandising (VM) in Jeddah, you will play a pivotal role in elevating the visual appeal of our luxury retail spaces while ensuring brand consistency and operational excellence. This position requires a keen eye for detail, a passion for luxury aesthetics, and the ability to inspire and coach in-store teams to deliver exceptional visual merchandising standards. Your responsibilities will encompass strategic planning, hands-on execution, and performance analysis to drive sales impact and enhance customer experiences.

Key Responsibilities

• Strategic Visual Merchandising: Develop and implement high-quality visual merchandising strategies aligned with seasonal event calendars and brand-specific guidelines. Ensure that all displays reflect the luxury positioning of the brands while maintaining a cohesive and aspirational aesthetic.
• Team Leadership and Coaching: Collaborate closely with in-store VM teams (where applicable) and frontline staff to reinforce merchandising standards. Provide guidance, training, and constructive feedback to empower teams to execute flawless displays and maintain brand integrity.
• Performance Analysis and Reporting: Measure the impact of merchandising activities on sales performance and customer engagement. Compile weekly reports for the regional team or VM Manager, including photographic evidence, detailed comments, and quantitative measurements of sales impact to inform future strategies.
• Brand Compliance: Adhere to and implement brand-specific seasonal VM guidelines, ensuring that all visual elements align with the brand’s identity and seasonal campaigns. Stay updated on industry trends and competitor benchmarks to continuously refine merchandising approaches.
• Training and Development: Assist in preparing and facilitating end-of-season VM training events and workshops for in-store teams. Foster a culture of continuous learning and professional growth to elevate the overall VM capabilities within the organisation.

What We Look For

To thrive in this role, you should possess the following qualifications and attributes:

• Experience: A minimum of 2-3 years in visual merchandising, preferably within the luxury retail sector. Prior experience in coaching or leading VM teams is highly desirable.
• Skills and Competencies:
  • Exceptional creativity and a strong aesthetic sense, with the ability to translate brand guidelines into visually compelling displays.
  • Excellent communication and interpersonal skills, with a talent for inspiring and motivating teams.
  • Analytical mindset with proficiency in data interpretation to assess the impact of merchandising strategies on sales performance.
  • Proficiency in visual merchandising software and tools, as well as a solid understanding of retail trends and consumer behaviour.
  • Strong organisational skills and the ability to manage multiple projects and deadlines in a fast-paced environment.
• Education: A degree in Visual Merchandising, Retail Management, Fashion Design, or a related field is preferred. Relevant certifications or training in visual merchandising will be an added advantage.

What We Offer

Joining Chalhoub Group means embarking on a journey of growth, innovation, and unparalleled luxury experiences. We are committed to nurturing your professional development through enriching learning opportunities, exposure to diverse assignments, and clear pathways for internal mobility. Our comprehensive benefits package is designed to support your well-being and work-life balance, including:

• Competitive health care coverage and child education contributions.
• Flexible and remote working policies tailored to modern work dynamics.
• Exclusive employee discounts on luxury brands and services.
• Access to cutting-edge tools and technologies that empower you to excel in your role.
• A collaborative and inclusive work environment that values diversity of thought, culture, and perspective.

Our Commitment to You

At Chalhoub Group, we believe that diversity is our strength. We welcome applicants from all backgrounds, regardless of gender, age, race, religion, national origin, or disability status. Our hiring process is designed to be fair, transparent, and free from bias, ensuring that every candidate is evaluated based on their unique strengths and potential. We encourage all qualified individuals to apply and become part of our exciting journey to inspire, exhilarate, and delight our customers.

Please note that to maintain the integrity of our assessment process, we kindly request that all candidates complete their evaluations and interviews independently, without the assistance of generative AI tools. This ensures a level playing field and allows us to accurately gauge your capabilities and potential.