Presales Engineer

Position Overview

We are looking for a highly motivated and technically proficient Presales Engineer to join our team and play a pivotal role in shaping the future of enterprise networking solutions across the Kingdom of Saudi Arabia. In this critical position, you will serve as the bridge between our customers, partners, and internal teams, delivering comprehensive presales support for cutting-edge networking technologies, including HPE Aruba, Cisco, and Huawei. Your expertise will be instrumental in driving solution design, fostering customer engagement, and accelerating business growth through the development of scalable, cost-effective, and innovative solutions.

Key Responsibilities

The Presales Engineer will be responsible for a wide range of technical and consultative activities to ensure seamless sales execution and customer satisfaction. Your core duties will include:

• Technical Advisory and Solution Design: Act as a trusted technical advisor to customers, partners, and internal sales teams, providing expert guidance on networking solutions tailored to their unique requirements. Lead the design of end-to-end solutions, including sizing, architecture, and Bill of Quantities (BoQ) preparation, ensuring alignment with business objectives and technical feasibility.
• Customer and Partner Engagement: Collaborate closely with customers to conduct detailed technical assessments, gather requirements, and propose optimized architectures that address their operational and strategic needs. Support partner enablement initiatives by delivering product positioning, technical training, and best practices to enhance market capabilities.
• Vendor Collaboration and Competitive Positioning: Work in tandem with vendor presales teams to develop competitive and tailored solutions that leverage the latest advancements in networking technologies. Ensure alignment with vendor roadmaps and industry standards to deliver future-proof solutions.
• Proposal Development and Deal Execution: Prepare and respond to Requests for Information (RFIs), Requests for Proposals (RFPs), and Requests for Quotations (RFQs) with meticulously crafted technical and commercial documentation. Develop high-impact proposals, quotations, and Profit & Loss (P&L) analyses to support deal structuring and profitability objectives. Provide technical support during the sales cycle closure phase to ensure successful deal execution and customer onboarding.
• Pipeline Growth and Revenue Optimization: Partner with the Sales Director and Business Unit Head to identify and pursue new business opportunities, drive pipeline growth, and maximize conversion rates. Leverage your technical acumen to uncover upsell and cross-sell opportunities, contributing to revenue expansion and customer retention.
• Stakeholder Management and Communication: Deliver compelling technical presentations, demonstrations, and solution workshops to customers, partners, and internal stakeholders. Maintain strong relationships with key decision-makers to ensure high levels of customer satisfaction and long-term engagement.

Required Skills & Expertise

To excel in this role, you must possess a robust technical foundation in networking technologies and exceptional communication skills. The ideal candidate will have:

• Technical Proficiency: In-depth experience in Routing & Switching, Wireless (Wi-Fi) solutions, Network Security, and IP Telephony / Collaboration. Hands-on knowledge of HPE Aruba, Cisco, and Huawei solutions is essential, along with a solid understanding of IT Infrastructure and Low Current Systems.
• Solution Design and Documentation: Proven expertise in solution design, BoQ creation, and technical proposal writing, with a keen eye for detail and accuracy. Ability to translate complex technical requirements into clear, business-driven solutions that resonate with stakeholders at all levels.
• Commercial Acumen: Strong understanding of pricing strategies, margins, and deal structuring to ensure profitability and compliance with company standards. Ability to conduct P&L analysis and provide data-driven recommendations to support sales decisions.
• Communication and Presentation: Exceptional verbal and written communication skills, with the ability to articulate technical concepts in a clear, concise, and engaging manner. Strong stakeholder management skills to build trust and credibility with customers, partners, and internal teams.
• Market Knowledge: Familiarity with the Kingdom of Saudi Arabia’s market dynamics, including regulatory requirements, industry trends, and competitive landscape. Experience in the KSA market is highly desirable.

Qualifications & Experience

To qualify for this role, you must meet the following criteria:

• Education: Bachelor’s Degree in IT, Computer Science, Engineering, or a related field from a recognized institution.
• Experience: Minimum of 2+ years of hands-on experience in Pre-Sales Engineering or Technical Sales, with a proven track record in the networking domain. Prior experience in the KSA market is a significant advantage.
• Certifications: Industry-recognized certifications such as Cisco (CCNA, CCNP, CCDP, or equivalent) are highly preferred. Additional certifications in Aruba or Huawei technologies will be considered a plus.
• Language Proficiency: Fluency in both Arabic and English, both written and spoken, is required to effectively engage with diverse stakeholders and navigate the local business landscape.

Why Join Us?

As a Presales Engineer, you will have the opportunity to work with industry-leading technologies, collaborate with a talented team of professionals, and contribute to the growth and success of our organization. This role offers a dynamic and challenging environment where you can leverage your technical expertise to drive innovation, solve complex problems, and deliver exceptional value to our customers. If you are passionate about networking technologies and eager to make a meaningful impact, we invite you to apply and become a part of our success story.