Key Account Executive

Job Purpose

To drive business growth and deliver exceptional customer service by managing assigned key accounts, building strong relationships, and achieving defined sales targets. The Key Account Executive plays a pivotal role in expanding product awareness and executing the company’s sales strategies within the designated territory.

Key Responsibilities

• Sales & Target Achievement
• Achieve or exceed assigned sales targets for specific products.
• Implement monthly and quarterly activity plans to support target delivery.
• Key Account Management
• Maintain and grow relationships with assigned key accounts.
• Document and update customer files regularly.
• Support commercial agreements and promotional initiatives.
• Market Intelligence
• Gather and share market insights with sales management.
• Monitor competitor performance and suggest strategic actions.
• Customer Relationship Management
• Develop trust-based relationships with healthcare professionals and stakeholders.
• Respond to customer inquiries and complaints professionally and promptly.
• Reporting and Forecasting
• Submit accurate and timely reports on sales performance and field activities.
• Assist in demand forecasting and provide feedback for sales planning.
• Team Collaboration
• Collaborate with the sales and marketing team to align on goals and campaigns.
• Support field activities, conferences, and promotional events as required.
• Compliance and Resource Utilization
• Ensure all promotional and sales activities adhere to company policies and industry regulations.
• Optimize the use of company-provided tools and resources to maximize customer engagement.

Qualification & Experience

Proven track record of at least 3 years as an executive medical representative with a consistent history of meeting or exceeding sales targets. Demonstrated ability to build and maintain client relationships, with strong communication, negotiation, and presentation skills in both English and Arabic. A Bachelor’s degree in pharmacy, life sciences, business, or a related field, along with 3-4 years of key account experience in the pharmaceutical industry.

Key Competencies

• Good understanding of the healthcare and pharmaceutical market in Saudi Arabia.
• Commercially driven with a focus on achieving measurable outcomes.
• Strong interpersonal skills and customer-centric mindset.
• Ability to analyze territory and account data to identify opportunities.
• Self-motivated, organized, and capable of managing multiple accounts effectively.
• Proficiency in Microsoft Office and CRM systems (e.g., Salesforce, Veeva).