Key Account Manager, Pharmacy Automation (PA) - Riyadh

Position Overview

We are seeking a dynamic and results-driven Key Account Manager, Pharmacy Automation (PA) to join our esteemed team in Riyadh. In this pivotal role, you will be responsible for managing and expanding key client relationships within the pharmacy automation sector, driving revenue growth, and ensuring customer satisfaction. The ideal candidate will possess a strong background in sales, account management, and a deep understanding of pharmacy automation solutions. This position offers an exciting opportunity to contribute to the advancement of healthcare technology in the Kingdom of Saudi Arabia while working with one of the industry’s leading organizations.

Key Responsibilities

• Client Relationship Management: Develop and maintain strong, long-term relationships with key accounts in the pharmacy automation sector, ensuring their needs are met and expectations are exceeded.
• Sales and Revenue Growth: Identify new business opportunities within existing and potential accounts, consistently meeting or exceeding sales targets through strategic planning and execution.
• Solution Presentation: Present and demonstrate pharmacy automation solutions to clients, highlighting the value proposition, benefits, and ROI to secure new business and drive adoption.
• Market Intelligence: Stay abreast of industry trends, competitive landscape, and regulatory changes affecting the pharmacy automation market to inform strategic decision-making and client recommendations.
• Collaboration and Coordination: Work closely with internal teams, including sales, marketing, technical support, and product development, to ensure seamless execution of projects and alignment with client requirements.
• Contract Negotiation: Lead contract negotiations, pricing discussions, and proposal development to secure profitable business agreements while maintaining strong client relationships.
• Customer Support and Retention: Act as the primary point of contact for key accounts, addressing concerns, resolving issues, and ensuring high levels of customer satisfaction and retention.
• Reporting and Analysis: Prepare and present regular reports on sales performance, account activity, and market trends to senior management and stakeholders.

Qualifications and Skills

• Education: Bachelor’s degree in Business Administration, Pharmacy, Healthcare Management, or a related field. Advanced degrees or certifications in sales, account management, or healthcare technology are advantageous.
• Experience: Minimum of 5 years of progressive experience in sales, account management, or business development, with a focus on healthcare, pharmaceuticals, or medical technology. Prior experience in pharmacy automation is highly preferred.
• Technical Knowledge: Familiarity with pharmacy automation systems, healthcare IT solutions, and regulatory standards in the pharmaceutical industry.
• Sales Acumen: Proven track record of exceeding sales targets, negotiating complex deals, and driving revenue growth in a competitive market.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
• Leadership and Collaboration: Strong interpersonal skills and the ability to work effectively in a cross-functional team environment, fostering collaboration and alignment toward common goals.
• Language Proficiency: Fluency in English and Arabic is required. Additional languages are a plus.
• Travel Requirements: Willingness to travel within Riyadh and occasionally to other regions as needed to meet client needs and business objectives.

Why Join Us?

As a Key Account Manager at BD, you will be part of a global leader in healthcare technology, committed to advancing the world of health. This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You will have the chance to make a meaningful impact on healthcare delivery in Saudi Arabia by driving the adoption of innovative pharmacy automation solutions that enhance efficiency, accuracy, and patient care. If you are a motivated professional with a passion for sales and a commitment to excellence, we invite you to apply and take the next step in your career with BD.