Quality System Engineer

About MISAC

MISAC, Midea Shaker Company, is a strategic joint venture established by Midea Residential Air Conditioners (Midea RAC), Midea Building Technologies (Midea MBT), and Hussein & Al-Hassan G. Shaker Bros. for Modern Trading Co. LTD (HH-Shaker). Our mission is to drive innovation and excellence in the HVAC engineering market through local manufacturing and sales. Positioned at the heart of Saudi Arabia’s economic and political landscape, MISAC is committed to supporting the nation’s Vision 2030 by investing in sustainable development and advanced energy-saving technologies. We deliver high-efficiency, low-carbon HVAC solutions tailored for diverse applications, including residential, commercial, industrial, agricultural, and large-scale public facilities.

Key Responsibilities

As a Quality System Engineer at MISAC, you will play a pivotal role in ensuring the integrity and continuous improvement of our Quality Management System (QMS). Your responsibilities will encompass a broad spectrum of quality assurance activities designed to uphold our commitment to excellence:

• Quality Management System Development: Develop, maintain, and enhance QMS documentation, including quality manuals, procedural documents, and work instructions, to ensure alignment with international standards and organizational objectives.
• QMS Operational Oversight: Monitor and review the performance of the quality management system, identifying opportunities for systemic enhancements and driving initiatives to foster a culture of continuous improvement across all operational levels.
• Quality Training and Awareness: Design and deliver comprehensive training programs focused on quality management principles, equipping employees with the knowledge and skills necessary to uphold the highest standards of quality in their respective roles.
• Customer Audit Coordination: Facilitate and manage customer quality audits by preparing audit documentation, coordinating audit schedules, and ensuring timely implementation of corrective actions to address any non-conformities identified during audits.
• Product Certification Management: Oversee the SASO certification process for all company products, including coordinating product testing, resolving test failures, and maintaining effective communication with certification bodies to ensure compliance with regulatory requirements.
• Supply Chain Quality Assurance: Conduct rigorous compliance audits and on-site inspections of local suppliers to verify adherence to quality standards, mitigate risks, and foster long-term partnerships built on reliability and excellence.
• Finished Goods Quality Control: Establish and enforce stringent quality control procedures for finished products, ensuring that all goods meet predefined standards before reaching the market. Track and manage the resolution of non-conforming products to minimize disruptions and maintain customer satisfaction.
• Market Quality Improvement: Address field quality issues by managing customer complaints, conducting root cause analyses, and collaborating with internal production teams to implement corrective and preventive actions that enhance product quality and reliability.

Qualifications and Skills

To excel in this role, you must possess a strong academic background and hands-on experience in quality management systems. The ideal candidate will meet the following criteria:

• Bachelor’s degree or higher in Quality Management, Industrial Engineering, Mechanical Manufacturing, or a related field.
• Minimum of two years of professional experience in quality management systems, with a valid ISO 9001 Internal Auditor Certificate.
• In-depth knowledge of ISO 9001 quality management system standards and their practical application in organizational settings.
• Proven ability to design, implement, and sustain robust quality management systems that drive operational efficiency and compliance.
• Proficiency in utilizing quality management tools and methodologies, such as Six Sigma, Lean, or statistical process control, to analyze data and improve processes.
• Exceptional analytical skills and the ability to collaborate effectively across multiple departments to achieve quality objectives.
• Outstanding written and verbal communication skills, with the capacity to deliver engaging training sessions and convey complex quality concepts clearly and concisely.
• A meticulous and rigorous approach to work, coupled with a strong sense of accountability and a commitment to achieving excellence in all endeavors.