Healthcare Nutrition Specialist - Jeddah

About the Role

Danone MENA is seeking a dynamic and results-driven Healthcare Nutrition Specialist to join our team in Jeddah, Saudi Arabia. In this pivotal role within Specialized Nutrition Middle East, you will play a key part in expanding our brand’s market share by fostering strong, science-based relationships with healthcare professionals (HCPs). Your mission will be to position Danone’s specialized nutrition solutions as the preferred choice for HCPs, ensuring their satisfaction and loyalty while addressing their healthcare nutrition needs. This role demands a blend of strategic thinking, scientific expertise, and exceptional interpersonal skills to drive engagement and influence decision-making among key stakeholders.

Key Responsibilities

• Scientific Engagement and HCP Relationship Building:
  • Conduct regular visits to hospitals, health clinics, private practices, and medical centers to establish and nurture strong, evidence-based relationships with HCPs, including doctors, dietitians, and key opinion leaders (KOLs).
  • Deliver compelling scientific presentations, detailing the benefits and clinical evidence of Danone’s specialized nutrition solutions to position them as the preferred choice among HCPs.
  • Ensure all HCPs receive accurate, up-to-date information, clinical studies, and educational materials aligned with Danone’s messaging strategy.
  • Organize and lead scientific audio-visual meetings, seminars, and nutrition education activities to enhance HCP understanding and adoption of our products.
• Area Management and Business Development:
  • Identify and evaluate business opportunities within your assigned territory to develop and implement strategic initiatives that maximize market potential.
  • Adhere to a structured weekly call cycle in close coordination with your direct manager to ensure consistent engagement with HCPs and systematic follow-ups.
  • Monitor competitive activities, analyze market trends, and recommend proactive strategies to counter competitive threats and protect Danone’s market position.
  • Maintain a deep and comprehensive understanding of all product information, clinical data, and promotional materials to address any queries from HCPs effectively.
  • Follow up on customer queries, complaints, and feedback to ensure timely resolution and maintain high levels of HCP satisfaction.
• Compliance and Reporting:
  • Ensure all business activities comply with WHO guidelines and local government regulations, particularly concerning infant formula products.
  • Collaborate with the Head of KSA on a quarterly basis to review business plans, align objectives with cycle targets, and assess performance against key performance indicators (KPIs).
  • Compile and submit detailed reports on promotional activities, market intelligence, and HCP engagement in accordance with established formats and deadlines.
  • Maintain accurate and up-to-date records in the database, ensuring compliance with administrative procedures and internal processes.
• Team Collaboration and Market Intelligence:
  • Participate in daily and weekly team meetings to discuss market dynamics, challenges, and performance against KPIs, fostering a collaborative and solution-oriented environment.
  • Assist in the planning and execution of seminars, events, and promotional activities to drive engagement and education among HCPs.
  • Gather and analyze market intelligence, including competitor activities, consumer trends, and emerging opportunities, to inform strategic decision-making.
  • Build and maintain a robust network of targeted HCPs, mapping decision-making processes within the healthcare ecosystem to identify key influencers and opportunities.

Qualifications and Skills

To excel in this role, you should possess the following qualifications and competencies:

• Education: A Bachelor’s degree in Medicine, Pharmacy, or Dietetics is required. Advanced degrees or certifications in nutrition or related fields are advantageous.
• Experience: A minimum of 2 years of relevant experience in the healthcare or nutrition sector, with a proven track record in medical detailing, HCP engagement, or sales within the pharmaceutical or nutrition industry. Experience in primary healthcare centers or nutrition-focused roles is highly desirable.
• Core Competencies:
  • Consumer Orientation: Ability to align business strategies with the needs and preferences of HCPs and end consumers.
  • Entrepreneurial Mindset: Proactive in identifying and capitalizing on business opportunities to drive growth.
  • Strategic Thinking: Demonstrates systematic planning, rigorous analysis, and effective decision-making.
  • Transparency and Collaboration: Fosters open, respectful, and productive relationships with colleagues, HCPs, and stakeholders.
  • Decision-Making: Balances decisiveness with sound judgment to achieve optimal outcomes.
  • Team Player: Works effectively within a cross-functional team to achieve shared goals and deliver results.
  • Communication Skills: Exceptional verbal and written communication abilities to convey complex scientific information clearly and persuasively.

Location

This role is based in Jeddah, Saudi Arabia, offering the opportunity to contribute to Danone’s mission of bringing health through food to a diverse and dynamic market.