Student and Administration Support Assistant - Riyadh

About the Role

English Path, a dynamic and expanding international language school, specializes in delivering immersive English, French, and German learning experiences across the UK, Europe, North America, and the Middle East. We are currently seeking an organized, proactive, and customer-focused professional to join our team as a Student and Administration Support Assistant for our embedded English for Academic Purposes (EAP) college program. This onsite position serves as the primary point of contact for student services, campus logistics, and daily administrative operations, ensuring a seamless and enriching experience for learners.

Key Responsibilities

The successful candidate will operate directly on the host university campus, acting as a vital liaison between students, faculty, and administrative teams. Responsibilities include:

• Student Support & Engagement:
  • Serve as the first point of contact for student inquiries, providing a welcoming and supportive environment.
  • Coordinate student onboarding and orientation, ensuring learners are introduced to campus facilities, systems, and programme requirements.
  • Monitor student wellbeing and escalate any academic or pastoral concerns to the appropriate teams.
  • Manage student communications via email, digital platforms, and cohort communication channels.
• Administration & Reporting:
  • Maintain accurate attendance records and promptly report students at risk of non-compliance.
  • Update and manage student records, including attendance, assessment data, and programme documentation.
  • Generate and submit regular administrative reports on student engagement and programme performance.
  • Provide essential administrative support to the teaching faculty, ensuring smooth daily operations.
• Operations & Campus Coordination:
  • Coordinate daily programme logistics and liaise with campus stakeholders as needed.
  • Ensure classrooms, learning resources, and bookings are prepared and managed efficiently.
  • Assist in the planning and execution of student events, workshops, and enrichment activities.

Essential Skills & Experience

To excel in this role, candidates must meet the following requirements:

• Education: A Bachelor’s degree or a high school diploma with equivalent administrative and customer-facing experience.
• Language Skills: Professional proficiency in both Arabic and English, both written and spoken, is mandatory.
• Experience: Proven experience in administration, customer service, hospitality, or student affairs. Prior work within a school, university, or training centre environment is advantageous but not essential.
• Safeguarding Commitment: English Path is dedicated to safeguarding and promoting the welfare of young people and vulnerable adults. The successful candidate must share this commitment and be prepared to undergo relevant background checks.

This fully onsite role offers a unique opportunity to contribute to the academic success and personal growth of students while working in a collaborative and dynamic environment. If you are a detail-oriented professional with a passion for student support and administrative excellence, we encourage you to apply.