Sales Officer

Join Our Team as a Sales Officer – Logistics & Shipping

We are seeking a dynamic and results-oriented Sales Officer to strengthen our logistics and shipping division. In this pivotal role, you will play a key part in driving business growth by identifying new opportunities, acquiring clients, and promoting our comprehensive suite of logistics and shipping services. The ideal candidate will be a self-motivated professional with a proven track record in sales, a deep understanding of logistics operations, and an unwavering commitment to exceeding performance targets.

Key Responsibilities

As a Sales Officer, your core responsibilities will include:

• Client Acquisition & Business Development: Proactively identify and engage potential clients who require logistics and shipping solutions. Utilize strategic outreach methods such as cold calling, in-person visits, networking events, referrals, and market research to generate high-quality leads.
• Service Promotion & Sales Execution: Effectively communicate the value proposition of our freight, transportation, warehousing, and end-to-end logistics solutions. Tailor service offerings to meet the unique shipping and logistics needs of each client.
• Proposal & Contract Management: Develop accurate and competitive quotations, commercial proposals, and service agreements. Lead negotiations on pricing, service terms, and contractual agreements to secure profitable business deals.
• Sales Conversion & Target Achievement: Follow up diligently with prospects to convert sales opportunities into confirmed business. Consistently meet and exceed monthly, quarterly, and annual sales targets to contribute to the company’s revenue growth.
• Client Relationship Management: Build and nurture long-term, trust-based relationships with clients to foster loyalty and repeat business. Maintain regular communication to ensure high levels of customer satisfaction and address any service-related concerns promptly.
• Cross-Functional Collaboration: Work closely with operations and customer service teams to ensure seamless shipment handling, delivery, and service execution. Address commercial issues raised by clients and coordinate solutions to maintain service excellence.
• Market Intelligence & Reporting: Monitor industry trends, competitor activities, customer preferences, and shipping rate fluctuations to inform strategic sales decisions. Maintain meticulous records of client interactions, leads, quotations, and sales activities. Prepare detailed sales reports, forecasts, and pipeline updates to support business planning.
• Financial Oversight: Collaborate with the finance department to follow up on outstanding payments, ensuring timely collections and maintaining healthy cash flow.

Qualifications & Skills

To excel in this role, you should possess the following qualifications and competencies:

• A bachelor’s degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related discipline.
• Proven experience in sales, with a preference for candidates with a background in logistics, shipping, freight forwarding, transportation, or courier services.
• In-depth knowledge of logistics and shipping services, including freight management, warehousing, and supply chain solutions.
• Exceptional ability to generate leads, acquire new clients, and close complex sales deals in a competitive market.
• Strong communication, negotiation, presentation, and interpersonal skills to engage clients and stakeholders effectively.
• A customer-centric approach with strong problem-solving abilities to address client concerns and deliver tailored solutions.
• Self-driven and target-oriented, with the ability to work independently while contributing to team objectives.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with Customer Relationship Management (CRM) systems.
• Fluency in English, both written and verbal, with strong business communication skills.
• A valid driving license and access to a personal vehicle are advantageous for client visits and territory coverage.

Performance Metrics

Your success in this role will be measured against the following key performance indicators:

• Consistent achievement of sales and revenue targets.
• Number of new clients acquired within the reporting period.
• Total value of logistics and shipping contracts secured.
• Lead-to-customer conversion rate and pipeline growth.
• Client retention rates and account expansion through upselling and cross-selling.
• Accuracy and timeliness of sales forecasts and pipeline updates.

If you are a driven sales professional with a passion for logistics and a commitment to delivering exceptional results, we invite you to apply and become a valuable member of our growing team.