Sales Operations Coordinator

About the Role

Impact Arabia Building Solutions, a leading provider of innovative building materials and solutions based in Riyadh, Saudi Arabia, is seeking a highly motivated and detail-oriented Sales Operations Coordinator to join our dynamic team. In this pivotal role, you will serve as the backbone of our sales operations, ensuring seamless coordination between customers, suppliers, and internal departments to drive efficiency and customer satisfaction. Your expertise in order processing, data management, and analytical reporting will be instrumental in supporting our business growth and operational excellence.

Key Responsibilities

As a Sales Operations Coordinator, you will play a critical role in maintaining the smooth flow of our sales and procurement processes. Your responsibilities will include:

• Order Management: Prepare and process quotations, sales orders, purchase orders, invoices, and delivery notes with precision and timeliness to ensure accurate and efficient order execution.
• Stakeholder Coordination: Act as a liaison between customers, suppliers, and the warehouse team to facilitate seamless communication, resolve inquiries, and expedite order fulfillment.
• Order Tracking and Follow-Up: Monitor the progress of orders from placement to delivery, proactively addressing any delays or issues to maintain customer trust and satisfaction.
• Record Keeping and Documentation: Maintain meticulous and up-to-date records of sales and operational activities, ensuring all documentation is accurate, complete, and well-organized for audit and reference purposes.
• Reporting and Analysis: Generate daily, weekly, and monthly reports to provide insights into sales performance, operational efficiency, and customer trends. Support management with data-driven recommendations to enhance decision-making.
• Process Optimization: Identify opportunities to streamline sales and operational processes, contributing to improved productivity and cost-effectiveness within the organization.
• Compliance and Accuracy: Ensure adherence to company policies, industry standards, and regulatory requirements in all documentation and operational activities.

Requirements and Qualifications

To excel in this role, you will bring a blend of technical proficiency, industry knowledge, and strong interpersonal skills. The ideal candidate will possess the following qualifications:

• Technical Skills: Advanced proficiency in Microsoft Excel, including expertise in formulas, Pivot Tables, XLOOKUP/VLOOKUP, data analysis, and reporting. Experience with ERP systems is a significant advantage.
• Industry Experience: Hands-on experience in the building materials sector, specifically with gypsum boards, drywall, ceiling systems, finishing materials, or related products, is essential.
• Professional Background: Prior experience in sales operations, order processing, procurement, or administrative roles within a fast-paced environment is highly desirable.
• Analytical and Problem-Solving Abilities: Strong analytical skills with the capacity to interpret data, identify trends, and propose actionable solutions to operational challenges.
• Organizational and Time Management: Exceptional organizational abilities to manage multiple priorities, meet deadlines, and work efficiently under pressure in a dynamic corporate setting.
• Communication Skills: Fluent English language skills, both written and spoken, to effectively interact with stakeholders at all levels and ensure clear, concise communication.
• Attention to Detail: A keen eye for detail to ensure accuracy in documentation, reporting, and process execution.

What We Offer

Impact Arabia Building Solutions is committed to fostering a professional and growth-oriented work environment. As part of our team, you will benefit from:

• Competitive Compensation: A salary range of SAR 3,000 to 4,000 per month, commensurate with your experience and qualifications.
• Comprehensive Benefits: Full medical insurance coverage to safeguard your health and well-being.
• Work-Life Balance: Generous annual leave entitlements to support your personal and professional commitments.
• Travel Opportunities: Annual air tickets to facilitate travel for personal or professional purposes.
• Career Development: Opportunities for professional growth and advancement within a reputable organization.
• Dynamic Work Environment: A collaborative and professional workplace that values innovation, integrity, and excellence.