Solution Sales Specialist - Enterprise Services

About the Role

Alnafitha IT, a pioneering Saudi-owned IT services and solutions provider established in 1993, is seeking a dynamic and results-driven Solution Sales Specialist – Enterprise Services to join our expanding Sales Department. As a key member of our team, you will play a pivotal role in driving revenue growth, fostering long-term client relationships, and delivering strategic IT solutions that align with our clients’ digital transformation objectives. With a proven track record of success in enterprise sales and a deep understanding of IT infrastructure, unified communications, or customer experience solutions, you will contribute to our mission of becoming the Kingdom’s most customer-centric provider of digital transformation and consultation services.

Key Responsibilities

The Solution Sales Specialist will be responsible for identifying, developing, and closing high-value enterprise sales opportunities while ensuring customer satisfaction and retention. Your core responsibilities will include:

• Client Engagement & Relationship Management: Build and maintain strong, long-term relationships with key decision-makers in enterprise accounts, ensuring alignment with their strategic IT and business objectives.
• Solution Selling & Consultation: Lead the sales process for enterprise IT solutions, including Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions, Customer Experience, and Data & Analytics. Assess client needs, propose tailored solutions, and drive the sales cycle to successful closure.
• Demand Generation & Market Development: Execute targeted demand-generating activities to expand market presence, including presentations, workshops, and strategic account planning. Collaborate with marketing and business development teams to enhance brand visibility and lead generation.
• Cross-Functional Collaboration: Work closely with internal teams—such as business development, support, service delivery, customer success, and management—to ensure seamless execution of solutions and alignment with customer expectations.
• Sales Performance & Reporting: Meet and exceed assigned sales targets by driving profitable growth in product lines. Prepare and present weekly, monthly, quarterly, and annual sales reports, forecasts, and performance metrics to senior leadership.
• Customer Retention & Growth: Proactively identify opportunities for upselling and cross-selling within existing accounts, ensuring sustained revenue growth and customer satisfaction.

Qualifications & Skills

To excel in this role, you must possess the following qualifications and competencies:

• Education: Bachelor’s degree in Computer Science, Business Administration, or a related field. Additional certifications such as ITIL Foundation are a plus.
• Sales Expertise: Minimum of 5 years of experience in enterprise sales, with a proven track record in selling IT solutions within domains such as IT Service Management, Cloud & Infrastructure, Unified Communications, Cybersecurity, or Business Applications.
• Technical Proficiency: Hands-on experience with CRM software (e.g., Salesforce, Microsoft Dynamics) and account management systems. Familiarity with sales performance metrics and KPIs.
• Soft Skills: Exceptional verbal and written communication skills, with the ability to articulate complex technical solutions in a clear, business-oriented manner. Strong negotiation, problem-solving, and active listening skills are essential.
• Adaptability & Drive: Ability to thrive in a fast-paced, dynamic environment, demonstrating resilience, initiative, and a customer-centric mindset. Prior experience in a high-pressure sales role is highly desirable.

Why Join Alnafitha IT?

As a leading independent IT services provider in Saudi Arabia, Alnafitha IT offers a unique opportunity to contribute to the digital transformation journey of over 3,000 satisfied customers across 65+ strategic partnerships. With over 30 years of industry experience and a commitment to innovation, we provide a collaborative work environment that values professional growth, creativity, and excellence. Joining our team means becoming part of a legacy-driven organization dedicated to delivering cutting-edge solutions that exceed client expectations while fostering your own career advancement.

If you are a motivated sales professional with a passion for technology and a drive to succeed in the enterprise IT landscape, we invite you to apply and take the next step in your career with Alnafitha IT.