IT Support

Position Overview

We are seeking highly skilled and motivated IT Support professionals to join a reputed engineering and project management company based in Saudi Arabia. This is an exceptional opportunity for experienced candidates to contribute to a dynamic organization while enjoying a competitive compensation package, comprehensive benefits, and a structured two-year contract. The ideal candidates will possess a strong technical foundation in IT infrastructure, exceptional problem-solving abilities, and a commitment to delivering outstanding customer service.

Key Responsibilities

The IT Support team will play a critical role in maintaining the operational efficiency of the company’s IT systems and infrastructure. The primary responsibilities include:

• Providing first-line technical support to end-users, diagnosing and resolving hardware, software, and network-related issues promptly and efficiently.
• Managing and troubleshooting Windows OS, macOS, and Linux environments, ensuring optimal performance and security.
• Installing, configuring, and maintaining software applications, including Microsoft 365, and ensuring seamless integration with existing systems.
• Administering Active Directory, managing user accounts, permissions, and group policies to maintain a secure and organized IT environment.
• Supporting remote desktop solutions and VPN connectivity to facilitate secure access for employees working across multiple locations.
• Assisting in the installation and maintenance of computer hardware, peripherals, and networking equipment, including routers, switches, and servers.
• Monitoring system performance, identifying potential issues, and implementing proactive measures to prevent downtime.
• Documenting IT support activities, including incident reports, troubleshooting steps, and resolutions, to maintain a knowledge base for future reference.
• Adhering to security best practices and ensuring compliance with company policies and industry standards to safeguard sensitive data and IT assets.
• Collaborating with cross-functional teams to address complex technical challenges and support business operations.

Qualifications and Skills

To excel in this role, candidates must meet the following qualifications and possess the following skills:

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related field.
• Minimum of 5 to 8 years of hands-on experience in IT support, with a proven track record in troubleshooting and resolving technical issues.
• In-depth knowledge of Windows OS, Microsoft 365, macOS, and Linux environments.
• Strong understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN configurations.
• Experience with Active Directory, including user account management, group policies, and security settings.
• Proficiency in using remote desktop tools and help desk software to streamline support processes.
• Excellent communication and interpersonal skills, with the ability to interact professionally with employees at all levels.
• Strong problem-solving abilities, attention to detail, and the capacity to work independently under minimal supervision.
• Ability to prioritize tasks effectively and manage time efficiently in a fast-paced environment.
• Familiarity with security best practices, including data protection, malware prevention, and incident response.

Compensation and Benefits

We offer a competitive and comprehensive compensation package, including:

• A negotiable annual salary in Saudi Riyal (SAR), commensurate with experience and qualifications.
• Generous food allowance to support daily expenses.
• Fully furnished accommodation provided by the company to ensure a comfortable living experience.
• Transportation services to facilitate convenient commuting to and from the workplace.
• Structured two-year contract with a commitment to professional growth and development.
• Standard working hours of 48 hours per week, spread over five working days.

Application Process

Interested candidates are invited to apply online through our streamlined application process, which typically takes less than one minute to complete. Shortlisting of candidates will commence on July 17, 2026, and continue until July 20, 2026. Selected candidates will be contacted for virtual interviews shortly thereafter. This opportunity is exclusively open to candidates based in India.

About ASMACS

ASMACS is a leading engineering and project management company with a robust global presence, spanning the Indian Sub-continent and the Arabian Gulf Region. Our state-of-the-art infrastructure and extensive network enable us to deliver innovative solutions and drive sustainable growth for our clients. With a commitment to excellence, integrity, and customer satisfaction, ASMACS continues to set benchmarks in the industry. For more information, visit our headquarters at 411, Sai Chamber, 4th Floor, Opp. Railway Station, Santacruz (E), Mumbai - 400 055, India, or contact us at +91 22 26125301 / 26125191 / 26185509 / 26150933 / 26180997. Alternatively, email us at [email protected].