EN - Sales Manager

About the Role

We are seeking a dynamic and results-driven Sales Manager to join our esteemed hotel within the Accor network—a global leader in hospitality with over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations worldwide. As a valued member of our team, you will play a pivotal role in driving revenue growth and fostering meaningful relationships with clients across diverse market segments. This position offers unparalleled opportunities for professional development and career advancement within a culture that values innovation, sustainability, and exceptional guest experiences. By embodying the principles of responsible hospitality, you will contribute to creating lasting positive impacts for our customers, colleagues, and the planet.

Key Responsibilities

The Sales Manager will be responsible for developing and executing strategic sales initiatives to maximize hotel performance and achieve annual revenue targets. Your role will encompass a broad range of responsibilities, including:

• Sales & Business Development:
  • Design and implement comprehensive sales strategies to drive occupancy, meeting room utilization, and ancillary revenues such as food & beverage and social events.
  • Prospect and secure new business opportunities across Corporate, Government, Leisure, Travel Trade, MICE (Meetings, Incentives, Conferences & Exhibitions), and Social Events segments.
  • Cultivate and maintain strong relationships with key decision-makers, including corporate clients, government entities, travel agencies, and industry partners.
  • Conduct proactive sales outreach through daily calls, client meetings, and on-site visits to promote hotel offerings and negotiate favorable contracts.
  • Lead site inspections and presentations to showcase the hotel’s facilities and services, ensuring alignment with Mövenpick and Accor brand standards.
• Account Management:
  • Oversee a portfolio of key accounts, ensuring high levels of customer satisfaction and identifying opportunities for upselling and cross-selling.
  • Develop and execute tailored account plans for major clients to drive repeat business and long-term partnerships.
  • Provide timely follow-up on inquiries, proposals, and contracts to maintain client engagement and trust.
• Revenue Generation & Market Intelligence:
  • Collaborate closely with the Revenue Management and Reservations teams to optimize pricing strategies and maximize yield.
  • Monitor competitor activities, market trends, and pricing dynamics to inform strategic decision-making.
  • Prepare accurate sales forecasts and business reports to support data-driven decision-making.
  • Support the execution of promotional campaigns and seasonal offers to enhance revenue streams.
• Events & Catering Sales Support:
  • Partner with the Food & Beverage and Events teams to generate banquet and catering business, including weddings, conferences, and social events.
  • Promote outside catering opportunities and coordinate with operational departments to ensure flawless event execution.
• Customer Relationship Management:
  • Maintain and update client information within the CRM system to ensure accurate and accessible records.
  • Document all sales activities and respond promptly to client requests to uphold exceptional service standards.
  • Represent the hotel professionally in all interactions, reinforcing brand integrity and guest satisfaction.
• Administration & Reporting:
  • Prepare and present weekly and monthly sales activity reports, tracking performance against targets and KPIs.
  • Participate in budget preparation and annual business planning to align sales strategies with organizational goals.
  • Attend departmental meetings and contribute to strategic discussions to drive continuous improvement.
  • Ensure strict adherence to Accor policies, procedures, and brand guidelines.

Qualifications & Competencies

To excel in this role, you will possess the following qualifications and skills:

• Education: Bachelor’s Degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Experience: Minimum of 3-5 years of progressive experience in hotel sales, with a strong preference for candidates with a background in international hotel brands. Prior experience in Corporate, Government, and MICE sales is highly advantageous.
• Market Knowledge: A deep understanding of the Saudi Arabian hospitality market is a plus, given the dynamic nature of the region’s business and leisure travel landscape.
• Technical Skills:
  • Proficient in hotel sales and marketing principles, with a strong grasp of revenue management strategies.
  • Excellent negotiation and contract management skills to secure favorable business agreements.
  • Familiarity with CRM systems and sales analytics tools to track performance and client interactions.
• Soft Skills:
  • Exceptional communication and interpersonal skills to build rapport with clients and stakeholders.
  • Strong organizational and time-management abilities to handle multiple priorities in a fast-paced environment.
  • Results-oriented mindset with a passion for driving revenue growth and exceeding targets.
  • A commitment to sustainability and responsible hospitality practices.
• Additional Requirements: A valid driving license is preferred to facilitate client visits and site inspections.

If you are a motivated sales professional with a passion for hospitality and a drive to deliver outstanding results, we invite you to apply and become a part of our team of Heartists®—where your heart guides you to create memorable experiences for our guests and our planet.