Product Clinical Specialist Surgery

Position Overview

We are seeking a highly motivated and clinically astute Product Clinical Specialist – Surgery to join our dynamic team in Saudi Arabia. This role is pivotal in driving the adoption and success of our advanced surgical solutions across the region by delivering exceptional clinical consulting, customer-centric support, and strategic educational initiatives. The ideal candidate will serve as a bridge between our commercial, marketing, and clinical teams, ensuring seamless collaboration to maximize market penetration, sales growth, and customer satisfaction. This position demands a blend of clinical expertise, commercial acumen, and a passion for fostering long-term customer relationships.

Key Responsibilities

The Product Clinical Specialist – Surgery will play a multifaceted role in enhancing the visibility and adoption of our surgery portfolio. Core responsibilities include:

• Clinical Consulting & Customer Engagement: Provide world-class clinical consulting to regional sales teams, healthcare professionals, and customers, positioning our products as the preferred choice. Lead pre-sales demonstration sessions with precision, both within and outside operating theaters, to showcase the clinical advantages of our solutions.
• Sales & Market Growth: Drive increased orders, sales margins, and market share by leveraging deep clinical insights, strong customer relationships, and targeted educational support. Collaborate closely with account managers, biomedical teams, field engineers, and service colleagues to enhance product visibility and adoption across the Saudi market.
• Customer-Centric Support: Respond promptly to customer inquiries, including post-sales training requests, remote technical support, and marketing presentations. Ensure seamless execution from pre-sales engagement through machine delivery, installation, and training to guarantee customer success.
• Strategic Marketing & Awareness: Develop and execute professional marketing campaigns, roadshows, and educational activities to elevate awareness of our surgery portfolio’s clinical strengths. Actively participate in industry events to position our solutions as leaders in the market.
• Business Ownership & Stakeholder Collaboration: Assume ownership of business success by coordinating with cross-functional teams—including sales, marketing, service, and compliance—to ensure accurate follow-up, precise execution plans, and alignment with strategic objectives. Utilize analytical thinking and commercial experience to address complex challenges and propose innovative solutions.
• Competitive Intelligence & Decision-Making: Maintain a keen awareness of competitive offerings and market dynamics. Leverage in-depth knowledge of product lines, sales processes, and customer groups to make informed, data-driven decisions that drive growth and differentiation.

Required Qualifications

To excel in this role, candidates must meet the following criteria:

• Education & Experience: A bachelor’s degree from an accredited university, preferably in Radiology or a related field. Minimum of 2 years of clinical experience, with a strong background in operating multiple C-Arms and leading successful demonstration sessions.
• Market Knowledge: Demonstrated experience in the Saudi healthcare market, with a deep understanding of surgery modality customers and their unique needs.
• Sales & Commercial Acumen: Proven track record in sales or advanced clinical sales, with the ability to consult customers clinically and position products effectively to drive adoption and revenue.
• Compliance & Ethics: Commitment to upholding the highest standards of compliance with GE Healthcare’s codes of conduct, regulatory requirements, and internal policies. Proactively identifies and reports compliance concerns, taking immediate corrective action when necessary.

Desired Characteristics

We seek a candidate who embodies the following attributes to thrive in this role:

• Communication & Collaboration: Exceptional oral and written communication skills in both Arabic and English, with the ability to engage diverse stakeholders effectively. Demonstrated project management skills and the capacity to document, plan, and execute programs with precision.
• Problem-Solving & Analytical Thinking: Strong analytical abilities to assess complex situations, resolve problems efficiently, and propose data-driven solutions. A proactive mindset with a focus on continuous improvement and self-development.
• Customer-Centric Mindset: A deep sense of customer centricity, with the humility and social skills to collaborate seamlessly with teams and individuals across different backgrounds and functions.
• Adaptability & Initiative: A fast learner with a strong drive for self-evolution, capable of adapting to evolving market dynamics and taking initiative to drive results.

Work Environment & Expectations

This role operates as an individual contributor with a high degree of autonomy, though collaboration with cross-functional teams is essential. The successful candidate will demonstrate strong interpersonal skills, the ability to lead small projects with minimal risk, and the capacity to mentor less experienced colleagues. Performance expectations include handling sensitive issues with discretion and reflecting GE Healthcare’s core values in all interactions.

If you are a clinically proficient, commercially savvy professional with a passion for driving healthcare innovation in Saudi Arabia, we invite you to apply and become a key contributor to our mission of advancing surgical care.