Product Manager, Self Managed Service

About the Role

We are seeking a dynamic and strategic Product Manager, Self Managed Service to lead the evolution of a cutting-edge enterprise platform that empowers organizations worldwide to deploy, configure, and operate complex solutions within their own environments. This pivotal role is based in Saudi Arabia and offers a unique opportunity to shape the future of intelligent business process orchestration while driving innovation and customer-centric solutions. As a key member of a remote and flexible global team, you will own the product vision, roadmap, and execution, ensuring seamless enterprise deployments across diverse environments—including cloud-native, on-premises, and highly regulated sectors. Your decisions will directly influence customer adoption, satisfaction, and the broader product strategy, making this an ideal position for a forward-thinking leader passionate about transforming enterprise technology.

Key Responsibilities

In this role, you will be accountable for defining the strategic direction of the self-managed product portfolio while ensuring alignment with customer needs and business objectives. Your responsibilities will include:

• Product Vision and Strategy: Develop and drive a market-focused vision, strategy, and roadmap that balances customer requirements, technical opportunities, and business goals to deliver scalable enterprise capabilities.
• Customer Insight and Feedback Management: Gather, analyze, and prioritize feedback from customers, partners, internal stakeholders, and market trends to identify high-impact opportunities for product improvement and innovation.
• Collaboration with Engineering and Cross-Functional Teams: Partner closely with engineering teams to define priorities, translate insights into actionable initiatives, and ensure the timely delivery of valuable product features. Work alongside sales, marketing, customer success, and technical teams to align on objectives and drive cohesive execution.
• Enhancing Customer Experience: Simplify deployment complexity and improve reliability across diverse enterprise environments, including Kubernetes-based platforms, containerized solutions, on-premises installations, and air-gapped or restricted environments.
• Market and Competitive Analysis: Monitor industry trends, competitive landscapes, and customer demand to inform strategic decisions and maintain a competitive edge in the enterprise software market.
• Supporting Enterprise-Grade Deployments: Drive the evolution of deployment scenarios to meet the unique needs of complex industries such as banking, financial services, insurance, and other regulated sectors, ensuring compliance and operational excellence.

Qualifications and Skills

To excel in this role, you should possess a blend of product management expertise, technical acumen, and strong interpersonal skills. The ideal candidate will have:

• Proven Experience: A track record in managing complex technology products, particularly in platform-based or enterprise software environments, with a strong understanding of SaaS, self-managed, and on-premises deployment models.
• Technical Proficiency: A solid grasp of enterprise software development, infrastructure concepts, and deployment methodologies, including familiarity with Kubernetes, container platforms, and regulated environments.
• Customer-Centric Mindset: The ability to translate customer feedback and market insights into clear, actionable product strategies and priorities that drive adoption and satisfaction.
• Collaborative Leadership: Exceptional collaboration skills with the ability to work effectively across distributed, global teams, including engineering, sales, marketing, and customer success. Strong communication skills are essential for articulating vision, aligning stakeholders, and driving consensus.
• Industry Experience: Prior experience working with customers in regulated industries such as banking, financial services, or insurance is highly desirable, as is familiarity with developer-focused or infrastructure products.
• Hands-On Approach: A willingness and ability to engage deeply with the product, including understanding its technical underpinnings, to make informed strategic decisions.

Why Join Us?

This is an exceptional opportunity to contribute to a critical product area while working in a fully remote and flexible environment that prioritizes work-life balance and employee well-being. Our partner company offers a comprehensive benefits package, including:

• Competitive Compensation: Transparent and market-aligned compensation packages tailored to your location, experience, and skills, with equity opportunities through an employee stock participation program where applicable.
• Flexible Work Arrangements: A fully remote work model with support for home office setups and access to coworking spaces, alongside flexible time off policies designed to promote well-being.
• Health and Wellness Support: Comprehensive healthcare benefits tailored to local requirements, global mental well-being resources, and flexible lifestyle benefits to support your personal and professional growth.
• Community and Development: Opportunities to connect with colleagues through team gatherings, company events, and community initiatives, fostering collaboration and professional development.

If you are a strategic thinker with a passion for enterprise technology and a desire to shape the future of self-managed solutions, we invite you to apply and become a driving force in our mission to empower organizations through intelligent business process orchestration.