IT Support Specialist

IT Support Specialist - Old-Base IT, Dhahran

We are seeking a dedicated IT Support Specialist to join our team in Dhahran. In this role, you will be the first point of contact for our users, providing technical assistance and troubleshooting to ensure smooth operation of our IT systems.

• Responsibilities:
• Handle user requests and resolve technical issues via phone, email, and in-person.
• Diagnose and troubleshoot hardware, software, and network problems.
• Perform routine maintenance tasks and updates.
• Document and track support activities.
• Collaborate with the IT team to improve support processes.

To excel in this role, you should have a strong technical background, excellent communication skills, and a customer-focused mindset. If you are passionate about technology and eager to provide exceptional support, we would love to hear from you.