Retail Sales Manager

Retail Sales Manager – Sealy Mattress Middle East (Jeddah)

Sealy Mattress Middle East is seeking a dynamic and results-driven Retail Sales Manager to lead our retail operations in Jeddah. In this pivotal role, you will oversee a high-performing sales team, drive revenue growth, and ensure exceptional customer experiences in our retail stores. The ideal candidate will combine strong leadership skills with a deep understanding of retail sales strategies to elevate our brand presence and maximize profitability in the Saudi market.

Key Responsibilities

As a Retail Sales Manager, your core responsibilities will include:

• Team Leadership: Recruit, train, and mentor a high-performing retail sales team to achieve sales targets and deliver outstanding customer service.
• Sales Strategy & Execution: Develop and implement effective sales strategies to drive foot traffic, increase conversion rates, and meet or exceed monthly, quarterly, and annual sales goals.
• Customer Experience Management: Ensure a seamless and personalized shopping experience for customers, fostering loyalty and repeat business through exceptional service standards.
• Inventory & Merchandising: Collaborate with the supply chain and merchandising teams to maintain optimal inventory levels, ensure product availability, and enhance store presentation to attract and retain customers.
• Performance Analysis: Monitor key performance indicators (KPIs) such as sales metrics, customer satisfaction scores, and team productivity, providing actionable insights to improve operational efficiency.
• Store Operations: Oversee daily store operations, including staff scheduling, cash management, loss prevention, and compliance with company policies and local regulations.
• Brand Representation: Act as a brand ambassador, upholding Sealy’s reputation for quality, innovation, and customer-centric values in all interactions with customers and stakeholders.

Qualifications & Skills

To excel in this role, you should possess the following qualifications and attributes:

• Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. A master’s degree or relevant certification (e.g., retail management) is a plus.
• Experience: Minimum of 5 years in retail sales management, with a proven track record of leading teams and achieving sales targets in a mattress or furniture retail environment.
• Leadership: Strong leadership and coaching skills, with the ability to inspire and motivate a diverse team to perform at their best.
• Sales Acumen: In-depth knowledge of retail sales techniques, customer behavior, and market trends, particularly in the home furnishings or luxury goods sector.
• Analytical Skills: Proficiency in using data analytics tools to track performance, identify opportunities, and make data-driven decisions.
• Communication: Excellent verbal and written communication skills, with the ability to build rapport with customers, vendors, and senior management.
• Problem-Solving: A proactive approach to resolving challenges, whether related to sales, operations, or customer service, to ensure smooth store operations.
• Language Proficiency: Fluency in English and Arabic is required; additional languages are a valuable asset.

Why Join Sealy Mattress Middle East?

By joining our team, you will become part of a globally recognized brand committed to delivering premium sleep solutions. Sealy offers a competitive compensation package, including a base salary, performance-based bonuses, and opportunities for career advancement. You will also benefit from comprehensive training programs, a collaborative work environment, and the chance to contribute to the growth of a leading brand in the Middle East’s mattress and bedding industry.

If you are a passionate retail leader looking to make a significant impact in a dynamic and growing market, we invite you to apply for this exciting opportunity in Jeddah.