Receptionist

About The Golden Compass

The Golden Compass is an independent international consulting, drilling, and services firm specializing in delivering tailored advisory solutions and operational support to the earth resource industry. With a comprehensive service portfolio spanning from exploration to mine closure, we empower clients with strategic insights and hands-on expertise. Established in 2015, our global presence includes over 250 professionals operating across three strategically located offices on three continents, enabling us to serve clients with localized expertise and international reach.

Position Overview

We are seeking a professional and customer-focused Receptionist to join our dynamic team in Jeddah. This full-time, on-site role is pivotal in maintaining the seamless operation of our front desk while providing exceptional first impressions to visitors, clients, and stakeholders. The ideal candidate will serve as the face of our organization, managing front desk operations with professionalism, efficiency, and a proactive approach. This position plays a vital role in supporting HR and administrative functions, ensuring that daily office operations run smoothly and that all visitors and inquiries are handled with the highest level of service.

Key Responsibilities

• Visitor Management: Greet and welcome visitors in a courteous and professional manner, directing them to the appropriate departments or personnel with precision and efficiency.
• Telephone Operations: Answer, screen, and transfer incoming calls in a timely and professional manner, ensuring clear and effective communication at all times.
• Administrative Coordination: Maintain accurate visitor logs and reception records, manage incoming and outgoing mail, and coordinate courier services to ensure timely delivery and receipt of documents.
• Meeting & Facility Management: Oversee meeting room bookings, ensuring availability and proper setup for internal and external meetings, while maintaining an organized and functional workspace.
• HR & Administrative Support: Assist the HR and Administration teams with daily tasks, including data entry, filing, and other clerical duties, to support the efficient functioning of the office.

Qualifications & Competencies

To excel in this role, candidates must meet the following criteria:

• Education: A diploma or bachelor’s degree in Business Administration, Office Management, or a related field.
• Experience: A minimum of 1–3 years of relevant experience in reception, administration, or customer service roles, with a preference for candidates with prior corporate experience.
• Technical Proficiency: Strong working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
• Language Skills: Fluency in both English and Arabic, with excellent written and verbal communication abilities.

Ideal Candidate Profile

The successful candidate will embody professionalism, discretion, and a customer-centric mindset. Strong organizational skills, the ability to multitask in a fast-paced environment, and a polished appearance are essential. Attention to detail, reliability, and a proactive attitude will ensure the smooth operation of our front desk and contribute to the overall success of our team.